CompTIA A+ Troubleshooting Techniques LiveLessons

Duration

10+ Hours of Video Instruction



Overview

More than 10 hours of hands-on demos detailing computer troubleshooting and repair techniques to help you study for the CompTIA A+ certification.



Description

CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in.



The course consists of 18 video lessons that walk you through the most common troubleshooting tasks:





Lesson 1. Introducing A+ Troubleshooting

Lesson 2. Troubleshooting BIOS-Related Problems

Lesson 3. Understanding and Troubleshooting a RAID Array

Lesson 4. Troubleshooting and Optimizing Windows System Performance

Lesson 5. Resetting and Recovering Lost Passwords

Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network

Lesson 7. Troubleshooting with ipconfig and ping

Lesson 8. Advanced Troubleshooting with ipconfig

Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt

Lesson 10. Repairing a Windows OS with System Recovery Options

Lesson 11. Repairing a Video Issue with Safe Mode

Lesson 12. Understanding and Troubleshooting the Sound System

Lesson 13. Troubleshooting Basic Printer Configuration Problems

Lesson 14. Repairing Common Laptop Hardware Failures

Lesson 15. Troubleshooting and Optimizing an Android-Based Device

Lesson 16. Troubleshooting Applications and Processes in Windows

Lesson 17. Troubleshooting with the Windows Firewall

Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions





About the Instructor

David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.



Skill Level



Beginner
Intermediate



What You Will Learn



Prepares students to take the CompTIA A+ exams
Provides hands-on configuration demos for troubleshooting common Windows problems
Gives concise and practical real-world advice
Provides a step-by-step guide for answering the CompTIA Performance-Based questions



Who Should Take This Course

The target audience for CompTIA A+ Troubleshooting Techniques LiveLessons includes anyone studying for the CompTIA A+ exam, computer technicians, help desk technicians, LAN support specialists, and people who are new to the IT field.



Course Requirements

The product focuses primarily on hands-on configuration. Users should have a basic working knowledge of computers.



Table of Contents

Course Intro



Lesson 1: Introducing A+ Troubleshooting

1.1: The CompTIA A+ Troubleshooting Process

1.2: Troubleshooting a Basic Power-Related Issue



Lesson 2: Troubleshooting BIOS-Related Problems

2.1: Defining the Purpose of the BIOS

2.2: Troubleshooting the BIOS Boot Order

2.3: Disabling Unnecessary Devices in the BIOS

2.4: Resetting and Flashing the BIOS



Lesson 3: Understanding and Troubleshooting a RAID Array

3.1: Understanding RAID Array Types

3.2: Identifying Common Issues Associated with RAID Arrays



Lesson 4: Troubleshooting and Optimizing Windows System Performance

4.1: Analyzing Windows System Performance

4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations

4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance



Lesson 5: Resetting and Recovering Lost Passwords

5.1: Password Basics

5.2: Using Windows to Reset a Password

5.3: Using Third-Party Tools to Recover a Password



Lesson 6: Troubleshooting and Optimizing a SOHO Wireless Network

6.1: Understanding Wireless Networking Basics

6.2: Optimizing and Securing a SOHO Wireless Network

6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies



Lesson 7: Troubleshooting with ipconfig and ping

7.1: Understanding Windows Command Prompt Basics

7.2: Analyzing a System with ipconfig

7.3: Modifying Network Settings in the GUI and with netsh

7.4: Testing a System with ping



Lesson 8: Advanced Troubleshooting with ipconfig

8.1: Analyzing a System with ipconfig

8.2: Configuring the Network Connection with ipconfig

8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping



Lesson 9: Starting and Stopping Services in the GUI and the Command Prompt

9.1: Understanding Windows Services

9.2: Troubleshooting a Windows Service with Services.msc

9.3: Troubleshooting a Windows Service in the Command Prompt



Lesson 10: Repairing a Windows OS with System Recovery Options

10.1: Using the Windows System Recovery Options Utility

10.2: Troubleshooting a Boot Issue

10.3: Troubleshooting a Boot Issue Part II



Lesson 11: Repairing a Video Issue with Safe Mode

11.1: Understanding the Advanced Boot Options in Windows

11.2: Using Safe Mode to Repair a Video Misconfiguration



Lesson 12: Understanding and Troubleshooting the Sound System

12.1: Understanding Sound in a Windows-Based Computer

12.2: Troubleshooting Hardware-Related Sound Issues

12.3: Troubleshooting Software-Related Sound Issues



Lesson 13: Troubleshooting Basic Printer Configuration Problems

13.1: Understanding Printing in Windows

13.2: Troubleshooting Printer Driver Problems

13.3: Troubleshooting Printer Configuration Issues



Lesson 14: Repairing Common Laptop Hardware Failures

14.1: Troubleshooting Laptop Power Issues

14.2: Troubleshooting a Laptop RAM Issue

14.3: Troubleshooting a Laptop Display Issue



Lesson 15: Troubleshooting and Optimizing an Android-Based Device

15.1: Troubleshooting Common Android Problems

15.2: Optimizing an Android Device

15.3: Resetting an Android Device



Lesson 16: Troubleshooting Applications and Processes in Windows

16.1: Disabling Troublesome Applications with msconfig

16.2: Ending Processes in the GUI and the Command Prompt



Lesson 17: Troubleshooting with the Windows Firewall

17.1: Understanding Firewall Technology

17.2: Blocking Applications with the Windows Firewall

17.3: Using the Windows Firewall with Advanced Security



Lesson 18: Analyzing Sample A+ 220-802 Troubleshooting Questions

18.1: Discussing Powerful Exam-Taking Techniques

18.2: Analyzing Typical A+ 220-802 Questions

18.3: Analyzing Typical A+ 220-802 Questions (Part II)







About LiveLessons Video Training



The LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View all LiveLessons on InformIT at http://www.informit.com/livelessons.