Handbook for Communications for Computing and IT

Covers aspects of communications for computing and IT professionals and consultants. This book covers documentation, analysis and reporting, software documentation, presentations, and general communication skills. It is a reference for professionals who want to improve the effectiveness of their written documents and presentations.

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Computing and IT professionals are mainly concerned with production of software and systems, but writing code is only one element of the software production cycle. It is also necessary to produce a wide variety of documentation, from requirements analyses to user manuals. Additional tasks include explaining code to other project team members, documenting design decisions, analyzing and reporting on technical options, bidding for projects, and making spoken presentations. This book is a handbook on clear communication, both written and verbal, for computing professionals. It describes how to write about and present information relating to software engineering. All computing professionals must have good communication skills, and teaching those skills is an element in undergraduate programs in computing and IT. This book is intended primarily for computing and IT professionals, including managers, analysts, and users of IT, such as web designers.