Practical Cisco Unified Communications Security - Brett Hall, Nik Smith

Practical Cisco Unified Communications Security

, (Autoren)

Buch | Softcover
528 Seiten
2021
Cisco Press (Verlag)
978-0-13-665445-2 (ISBN)
75,35 inkl. MwSt
Master the foundations of modern Cisco Unified Communications (UC) system security

This guide helps you build foundational knowledge for securing modern Cisco Unified Communications environments that support voice, video, messaging, and meetings, and support different types of real-time collaboration capabilities based on mobile/remote access and mobile devices based on bring-your-own-device (BYOD) initiatives.

Writing for administrators and managers, two Cisco collaboration experts bring together methods and insights to illuminate both the “why” and the “how” of effective collaboration security. Using the proven “Explain, Demonstrate, and Verify” methodology, they explain each threat, demonstrate remediation, and show how to confirm correct implementation. You’ll walk through securing each attack surface in a logical progression, across each Cisco UC application domain.

The authors address key updates to Cisco collaboration architecture, including Expressway, Cisco Meeting Server, encryption enhancements, and advanced business-to-business collaboration. You’ll find quick-reference checklists in each chapter, and links to more detail wherever needed.





Begin by protecting your workforce through basic physical security and life/safety techniques
Understand how attackers seek to compromise your UC system’s network environment—and your best countermeasures
Maintain security across all UC deployment types n Protect core UC applications by locking down and hardening the core operating system
Use encryption to protect media and signaling, and enforce secure authentication
Secure Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Meeting Server
Deploy Session Border Controllers to provide security controls for VoIP and video traffic
Provide additional protection at the edge of the network
Safeguard cloud-based and hybrid-cloud services
Enable organizations to seamlessly and securely connect to cloud UC services
Allow remote teleworker users to connect safely to local UC resources

Brett Hall, CCIE R&S, Collaboration #20774, is a Customer Solutions Architect supporting Cisco’s product and service offerings for enterprise customers across the U.S. Army and defense agencies. He has more than 20 years’ IT experience and has worked with Cisco to support federal government initiatives for more than 13 years. He also works with Cisco business units to define product and service strategies and helps lead a global team of Cisco architects. To support customer requirements, Brett works with presales teams to engineer solutions that lead to customer adoption. Brett also drives solution development to help support future needs of his customers. Nik Smith, Technical Leader for Collaboration at Cisco, supports Cisco Unified Collaboration (UC) products and service offerings for the public sector, enterprise, and defense agencies. His 24 years of networking experience cover technologies ranging from RF communications and telecommunications to UC. For 14 years, he has supported some of the world’s largest Cisco UC deployments. During this time, he has led several large implementation teams involved in migrating from TDM to VoIP, along with network support and modernization. He now leads a team of UC engineers supporting the public sector, Department of Defense and providing guidance and mentoring to ensure that Cisco delivers best-in-class, highly secure UC capabilities.

Introduction xix

Chapter 1 The Importance of Practical UC Security 1

Identifying the Threat Landscape 2

The Danger of Shadow IT 4

Balancing Operations and Security 5

Minimizing Complexity 7

Visibility and Management 10

Introduction to ACME: Case Study 11

Summary 13

Additional Resources 14

Chapter 2 Physical Security and Life Safety 15

Introduction to Physical Security and Life Safety 15

Life and Safety Considerations 28

Summary 53

Additional Resources 54

Chapter 3 Security Through Network Fundamentals 55

Introduction to Network Security 57

Segmentation 58

Micro Segmentation 59

Secure Network Access 64

Security Features 75

Firewalls and Access Controls 84

Continuous Monitoring 86

Summary 86

Additional Resources 87

Chapter 4 Maintaining Security Across UC Deployment Types 89

Common Enterprise Collaboration Deployment Models and Security Considerations 90

An Overview of How to Secure Cluster Communications 96

NTP Authentication Enablement and Verification 100

Securing Intra-Cluster Signaling and Traffic 103

Securing the Signaling Traffic to IOS Voice and Analog Gateways 110

Securing the Integration with Cisco Emergency Responder 118

Summary 123

Additional Resources 124

Chapter 5 Hardening the Core Cisco UC Appliance Operating Systems 125

Defining the Core UC Applications 126

Hardening the Voice Operating System 138

Performing OS Lockdown via CLI 147

Summary 159

Additional Resources 159

Chapter 6 Core Cisco UC Application Lockdown 161

Types of Users in Cisco Unified Communications Manager and Cisco Unity Connection 162

Strengthening Local User Account Controls 163

Importing End Users from a LDAP Directory 175

Using Single Sign-On to Simplify the Login Experience 186

Synching End Users Between Unity Connection and Unified CM Using

Locking Down the GUI 201

Enabling System Monitoring Using SNMP and Syslog 204

Disaster Recovery Planning and Best Practices 213

Summary 214

Additional Resources 214

Chapter 7 Encrypting Media and Signaling 217

Licensing (Encryption License) and Allowing Export Restrictions Requirements 218

FIPS Considerations When Enabling Secure Signaling and Media Encryption 222

Public Key Infrastructure Overview 222

TFTP File Encryption 237

Overview of the Endpoint Registration Process 239

Applying the Secure Phone Profiles and LSC to the Phones 264

Summary 271

Additional Resources 271

Chapter 8 Securing Cisco Unified Communications Manager (Cisco) 273

Endpoint Hardening 274

Secure Conferencing 276

Conference Now 298

Smart Licensing 298

Summary 302

Additional Resources 303

Chapter 9 Securing Cisco Unity Connection 305

Baseline Security Considerations Overview 306

Securing User Access to the Unity Connection 311

Securely Integrating Unity Connection with Unified CM 316

Preventing Toll Fraud in Unity Connection 325

Summary 336

Additional Resources 337

Chapter 10 Securing Cisco Meeting Server 339

CMS Overview and Deployment Modes 340

Operating System Hardening 342

Infrastructure Considerations 347

Securing CMS Connections 351

Certificate Verification 356

Certificate Assignment 360

Application Programming Interfaces (APIs) 367

Inbound and Outbound Calling 370

Summary 381

Additional Resources 382

Chapter 11 Securing the Edge 383

Business Requirements for the Collaboration Edge 383

Cisco’s Collaboration Edge Architecture 384

Deploying CUBE 388

Security Features Within Expressway 403

Deploying Mobile and Remote Access 406

Defending Against Attacks at the Edge 420

B2B Connectivity 422

Summary 424

Additional Resources 425

Chapter 12 Securing Cloud and Hybrid Cloud Services 427

Business Drivers for Cloud and Hybrid UC Services 428

Coordinating for Governance and Compliance 430

Considerations for Secure Calling 433

Securing Messaging Services 446

Meeting Management and Security Controls 456

Security Across Emerging Features 463

IoT Security 467

Summary 470

Additional Resources 470

Afterword 471

TOC, 9780136654452, 11/5/2020

Erscheinungsdatum
Reihe/Serie Networking Technology: Security
Verlagsort Indianapolis
Sprache englisch
Maße 100 x 100 mm
Gewicht 880 g
Themenwelt Informatik Netzwerke Sicherheit / Firewall
Naturwissenschaften Chemie Technische Chemie
Technik
ISBN-10 0-13-665445-2 / 0136654452
ISBN-13 978-0-13-665445-2 / 9780136654452
Zustand Neuware
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