Enterprise Ontology

Jan L.G. Dietz is Emeritus Professor at Delft University of Technology, and Visiting Professor at the University of Lisbon and the Czech Technical University in Prague. He is the spiritual father of DEMO (Design & Engineering Methodology for Organisations), one of the founders of the Enterprise Engineering Institute, and the founder of the Ciao! Enterprise Engineering Network. His academic work has always focused on applying research outcomes in practice. Hans B.F. Mulder is an entrepreneur and founder of Viagroep nv, Research Director at the Standish Group, Executive Professor at the Antwerp Management School and lecturer at the Police Academy of the Netherlands. He is regularly engaged as an IT expert when conflicts between companies need to be resolved in or out of court, such as participating in arbitration, mediation and expert reports.

Part A: Introduction.- 1 A history of organisation and ICT.- 2 Introduction to Enterprise Engineering.- 3 Introduction to Enterprise Ontology.- Part B: Theories.- 4 The Enterprise Engineering theories.- 5 The FI theory - understanding factual knowledge and information.- 6 The MU theory - understanding models and modelling.- 7 The TAO theory - understanding function and construction.- 8 The PSI theory - understanding the operation of organisations.- 9 The DELTA theory - understanding discrete event systems.- 10 The OMEGA theory - understanding the construction of organisations.- 11 The ALPHA theory - understanding the essence of organisations.- Part C: Applications.- 12 The DEMO methodology.- 13 Exercise: case Fixit.- 14 Exercise: case Pizzeria.- 15 Exercise: case Rent-A-Car.- 16 Exercise: case Library.- 17 Exercise: case PoliGyn.- 18 Exercise: case GloLog.- 19 Real-life applications of DEMO.- 20 DEMO enhanced method engineering.- Glossary.