Building the data-driven law firm

DAVID CURLE David Curle, director, enterprise content - technology and innovation, Thomson Reuters Legal Executive Institute, supports Thomson Reuters' About the authors legal business with research and thought leadership about the legal technology and innovation ecosystem, and the changing legal services industry. Prior to joining Thomson Reuters in 2013, he led coverage of the global legal information market for the research and analysis firm Outsell, Inc., tracking industry performance and trends. He is a regular contributor to the Legal Executive Institute blog and Forum Magazine, and speaker at legal industry events. He has a JD from the University of Minnesota Law School and a BA in History from Lawrence University. THOMAS HAMILTON Thomas Hamilton is the VP of strategy and operations at ROSS Intelligence, where he coordinates efforts across the company to ensure that sole practitioners, legal aid groups, law firms, government agencies, corporate law departments, state bar associations, and law faculties are able to benefit from cutting edge developments in artificial intelligence research. Thomas believes passionately in the ability of technology to improve access to justice worldwide, and as employee #1 at ROSS Intelligence, speaks to groups around the world on legal technology innovation, law firm strategy, and the transformative economic potential of artificial intelligence technology. HOLLY URBAN Holly Urban is the CEO and co-founder of EffortlessLegal LLC, an award-winning thought leader and innovator in software automation solutions for law firms. Holly has over 20 years of progressive experience in management and leadership positions in a variety of industries including technology, consulting, banking, retail and hospitality. For more information, visit https://EffortlessLegal.com. AARON CREWS As Littler's first chief data analytics officer, Aaron Crews leads the firm's data analytics practice and Big Datastrategy. Leveraging an extensive background focused on the intersection of technology, business, and thelaw, Aaron's team of lawyers, analysts, statisticians, and data scientists work with clients and case teams to harness the power of data to build superior legal strategies and improve legal outcomes. This team also advises the firm and its clients on the development, implementation, and use of analytic models, machine learning and algorithm-driven technologies (often called AI), and using data visualization/data story-telling to enable insight, drive understanding, and extract value. Littler's long-held dedication to innovation is exemplified in this team, and the firm is one of the first in the United States to hire a leader dedicated exclusively to data analytics and Big Data into a position in its C-Suite. EDWARD CHAN Edward Chan is a partner at Linklaters LLP, specializing in the prudential regulation of banks. Edward read philosophy, politics and economics at Balliol College, Oxford University, and holds a master's degree in law from the London School of Economics. Edward is also the founder of Nakhoda, an internal start-up within Linklaters LLP, which is also the firm's flagship technology offering. JENNIFER ROBERTS Jennifer Roberts manages the strategic research function at Intapp, responsible for the analytics and research component that supports product development and thought leadership for new initiatives. Leveraging her skills to advocate, evangelize and build data-fueled products and insight, she examines theprofessional services industry to drive analytical intelligence that informs strategic decisions and solves organizational needs. Prior to joining Intapp, Jennifer received her MA from the University of Minnesota in advanced statistical methodology and performance measures. ROBERT MILLARD Robert Millard is founder and a partner at Cambridge Strategy Group, a management consultancy based in Cambridge, UK, focused primarily on law and other professional service fi rms and other deep knowledge enterprises. Rob is immediate past co-chair of the IBA's Law Firm Management Committee and currently serves on the steering committee of the IBA's President's Task Force on the Future of Legal Services. JOANNE FREARS One of the first women solicitors in the City to specialize in advising technology businesses on IT law, Joanne Frears, solicitor and leader in IP and technology law, Lionshead Law, has been advising on technology law and commercialization of IP for over 20 years. Providing advice and strategy on IP, exploitation, commercialization and defense, she has particular expertise in law for AI, AR and VR, Blockchain, cybersecurity and defense of patents against trolls. She also has an academic interest in emerging technology and how the law deals with everything innovative. Joanne is a member of the Accord Project (participating in the IP and Technology Working Groups) and is legal counsel to the British Blockchain Association and the IBA and holds a Masters in comparative EU, UK, and US IP law. SIMON DRANE Simon has held numerous positions within the professional services sector over the last 25 years - at a FTSE 100 legal information solution provider, a legal technology consultancy, a law firm, an accounting firm, and a legal membership organization. Simon has qualifications in law and tax, and deep experience in commercial product strategy. Simon has board level experience of both executive and non-executive roles, and as CEO of a technology start-up. He has a strong track record in creating innovative product strategies resulting in multiple new multi-million pound high growth lines of business. Simon led the new investments product strategy area at LexisNexis and created and launched many of the next generation content and workflow product offerings for lawyers. At the Law Society Simon ran the commercial arm of the organization and restructured a set of commercial investments through taking board seats. He also implemented a new commercial strategy including a significant shift in focus to legal technology innovation, including the launch of a legal tech-focused Barclays EagleLab accelerator. Simon has also held senior knowledge management roles in both law and accounting firms. Simon established earlsferry advisory towards the end of 2018 to help people with their product strategies, whether they are technology businesses, professional services businesses or investors into these spaces.

Chapter 1: The data-driven mindset - the culture and habits of data-centric organizations By David Curle, Director, Enterprise Content - Technology and Innovation, Thomson Reuters Legal Executive Institute Chapter 2: The richness - and bias - of legal data By Thomas Hamilton, VP of strategy and operations at ROSS Intelligence Chapter 3: How to use data to make your business better By Holly Urban, CEO and co-founder, EffortlessLegal LLC Chapter 4: Using machine learning and AI to improve legal practice and drive value to stakeholders and clients By Aaron Crews, chief data analytics officer, Littler Chapter 5: Unlocking contractual data By Edward Chan, partner, Linklaters LLP Chapter 6: How data is transforming the relationship between lawyer and client By Jennifer Roberts, manager, strategic research, InTapp Chapter 7: Blockchain and the data-driven law firm By Robert Millard, founder and partner, Cambridge Strategy Group Chapter 8: Legal aspects of data By Joanne Frears, solicitor, Lionshead Law Chapter 9: How data will enable the shift towards the productization of legal services By Simon Drane, managing director of earlsferry advisory, former executive director of business development at the Law Society and LexisNexis