Analytics and Data Science

Amit V. Deokar is an Assistant Professor of Management Information Systems in the Robert J. Manning School of Business at the University of Massachusetts Lowell. Dr. Deokar received his PhD in Management Information Systems from the University of Arizona. He also earned a MS in Industrial Engineering from the University of Arizona and a BE in Mechanical Engineering from VJTI, University of Mumbai. His research interests include data analytics, enterprise data management, business intelligence, business process management, and collaboration processes. His work has been published in journals such as Journal of Management Information Systems, Decision Support Systems (DSS), The DATA BASE for Advances in Information Systems, Information Systems Frontiers, Business Process Management Journal (BPMJ) and IEEE Transactions. He is currently a member of the editorial board of DSS and BPMJ journals. He has been serving as the Decision Support and Analytics Track Chair at the international AMCIS 2014-17 conferences, and is currently the Chair-Elect of the AIS Special Interest Group on Decision Support and Analytics (SIGDSA). He was recognized with the 2014 IBM Faculty Award for his research and teaching in the areas of analytics and big data.Ashish Gupta is an Associate Professor of Analytics in Raymond J. Harbert College of Business at the Auburn University. Prior to this, he served as the (founding) director of Analytics Research Center and an Associate Professor of Analytics & IS in the College of Business at the University of Tennessee Chattanooga. He has been a Visiting Research Scientist at the Mayo Clinic Rochester, Visiting Associate Professor in Biomedical Informatics at the Arizona State University and research affiliate with University of Tennessee Health Science Center in Memphis. He has a PhD in MSIS from Spears School of Business at Oklahoma State University. Dr. Gupta’s research interests are in the areas of data analytics, healthcare informatics, sports analytics, organizational and individual performance. His recent articles have appeared in journals such as MIT Sloan Management Review, Journal of Biomedical Informatics, IEEE Transactions, Information Systems Journal, European Journal of Information Systems, Decision Support Systems, Information Systems Frontiers, and Communications of the Association for Information Systems. His research has been funded by several agencies and private enterprises. He has published 4 edited books.Lakshmi Iyer is Professor and Director of the Master’s in Applied Data Analytics Graduate Programs at the Walker College of Business, Appalachian State University. Her research interests are in the area of business analytics, knowledge management, emerging technologies & its impact on organizations and users, and social inclusion in computing. Her research work has been published in or forthcoming in Communications of the AIS, Journal of Association for Information Systems, European Journal of Information Systems, Communications of the ACM, Decision Support Systems, eService Journal, Journal of Electronic Commerce Research, International Journal of Business Intelligence Research, Information Systems Management, Journal of Global Information Technology and Management, and others. She is a Board member of Teradata University Network, recent past-chair of the Special Interest Group in Decision Support and Analytics (SIGDSA, formerly SIGDSS). She has served as a Guest Editor for Communications of the ACM, and the Journal of Electronic Commerce Research. She is also co-editor of Annals of Information Systems Special Issue on “Reshaping Society through Analytics, Collaboration, and Decision Support: Role of BI and Social Media,” from the 2013 pre-ICIS workshop in Milan, Italy.Mary C. Jones is Professor of information systems and Chair of the Information Technology and Decision Sciences Department at the University of North Texas. She received her doctorate from the University of Oklahoma in 1990. Her work appears in numerous journals including MIS Quarterly, European Journal of Information Systems, Behavioral Science, Decision Support Systems, System Dynamics Review, and Information and Management. Her research interests are primarily in the impact on organizations of large scale, organizational spanning information systems such as ERP or business intelligence systems. She teaches a variety of courses including Enterprise Applications of Business Intelligence, IT Project Management, and a doctoral seminar in General Systems Theory.

Chapter 1. Exploring the Analytics Frontiers through Research and Pedagogy.- Amit V. Deokar, Ashish Gupta, Lakshmi Iyer, and Mary C. Jones.- Chapter 2. Introduction: Research and Research-in-Progress.- Anna Sidorova, Babita Gupta, and Barbara Dinter.- Chapter 3. Business Intelligence Capabilities.- Thiagarajan Ramakrishnan, Jiban Khuntia, Terence Saldanha, and Abhishek Kathuria.- Chapter 4. Big Data Capabilities: An Organizational Information Processing Perspective.- Öykü Isik.- Chapter 5. Business Analytics Capabilities and Use: A Value Chain Perspective.- Rudolph T. Bedeley, Torupallab Ghoshal, Lakshmi S. Iyer, and Joyendu Bhadury.- Chapter 6. Critical Value Factors in Business Intelligence Systems Implementations.- Paul P. Dooley, Yair Levy, Raymond A. Hackney, and James L. Parrish.- Chapter 7. Business Intelligence Systems Use in Chinese Organizations.- Yutong Song, David Arnott, and Shijia Gao.- Chapter 8. The Impact of Customer Reviews on Product Innovation: Empirical Evidence in Mobile Apps.- Zhilei Qiao, G. Alan Wang, Mi Zhou, and Weiguo Fan.- Chapter 9. Whispering on Social Media.- Juheng Zhang.- Chapter 10. Does Social Media Reflect Metropolitan Attractiveness? Behavioral Information from Twitter Activity in Urban Areas.- Johannes Bendler, Tobias Brandt, and Dirk Neumann.- Chapter 11. The Competitive Landscape of Mobile Communications Industry in Canada - Predictive Analytic Modeling with Google Trends and Twitter.- Michal Szczech and Ozgur Turetken.- Chapter 12. Scale Development Using Twitter Data: Applying Contemporary Natural Language Processing Methods in IS Research.- David Agogo and Traci J. Hess.- Chapter 13. Information Privacy on Online Social Networks: Illusion-in-Progress in the Age of Big Data?.- Shwadhin Sharma and Babita Gupta.- Chapter 14. Online Information Processing of Scent-Related Words and Implications for Decision Making.- Meng-Hsien(Jenny) Lin, Samantha N.N. Cross, William J. Jones, and Terry L. Childers.- Chapter 15. Say It Right: IS Prototype to Enable Evidence-Based Communication Using Big Data.- Simon Alfano.- Chapter 16. Introduction: Pedagogy in Analytics and Data Science.- Nicholas Evangelopoulos, Joseph W. Clark, and Sule Balkan.- Chapter 17. Tools for Academic Business Intelligence & Analytics Teaching - Results of an Evaluation.- Christoph Kollwitz, Barbara Dinter, and Robert Krawatzeck.- Chapter 18. Neural Net Tutorial.- Brian R. Huguenard, and Deborah J. Ballou.- Chapter 19. An Examination of ERP Learning Outcomes: A Text Mining Approach.- Mary M. Dunaway.- Chapter 20. Data Science for All: A University-Wide Course in Data Literacy.- David Schuff.