Plant Maintenance with SAP: Business User Guide

Dr. Karl Liebstückel is Professor of Information Management and Business Software at the Würzburg-Schweinfurt University of Applied Sciences, Germany. He has been Chairman of the German SAP User Group (DSAG) since 2007 and leads its Plant Maintenance and Service Management work group.

Preface to the Fourth Edition
Preface to the First Edition
About This Book
Target Audience
What This Book Can and Cannot Do
Structure of This Book
Plant Maintenance and SAP: A Contradiction?
Plant Maintenance Today: New Ideas Need New Space
New Maintenance Terminology
Maintenance Strategies over Time
Plant Maintenance over Time in SAP
SAP ERP 6.0
SAP GUI and SAP Business Client
Organizational Structures
SAP Organizational Units
Work Centers
Structuring of Technical Systems
Actions before Mapping Your Technical Systems in the SAP System
SAP Resources for Structuring Technical Systems and How to Use Them
Business Processes
What You Should Do before You Map Your Business Processes in the SAP System
Planned Repairs Business Process
Immediate Repairs Business Process
Shift Notes and Shift Reports
External Assignment Business Process
Refurbishment Business Process
Subcontracting Business Process
Preventive Maintenance Business Process
Condition-Based Maintenance Business Process
Calibration of Test Equipment Business Process
Follow-Up Order Business Process
Pool Asset Management Business Process
Project-Based Maintenance Business Process
Integrating Applications from Other Departments
How Other Departments Are Involved
Integration within SAP ERP
Integration with Other SAP Systems
Integration with Non-SAP Systems
Plant Maintenance Controlling
What Plant Maintenance Controlling Involves
SAP Tools for Obtaining Information and How to Use Them
SAP Tools for Budgeting and How to Use Them
New Information Technologies in Plant Maintenance
Electronic Parts Catalogs
New Technologies in the User Interface
Mobile Maintenance
SAP HANA
SAP S/4HANA
SAP Predictive Maintenance and Service
SAP Asset Intelligence Network
Usability
What Is Meant by Usability?
Assessing Usability
Why Usability Does Not Mean User Acceptance
The Importance of User Acceptance in Plant Maintenance
SAP System Options to Improve Usability
Usability Study for SAP ERP 6.0
Appendices
List of Sources
Overviews
The Author
Acknowledgments