Bridging the Digital Divide

Lisa J. Servon is Associate Professor of Management and Urban Policy and Associate Director, Community Development Research Center, Milano Graduate School of Management and Urban Policy, New School University. Her work focuses on urban economic development and urban poverty and her first book, Bookstrap Capital: Microenterprises and the American Poor was published in 1999.

Special Recognition. List of Figures.

List of Tables.

Acknowledgments.

Foreword.

Preface.

1. Redefining the Digital Divide.

2. The Dimensions of the Digital Divide.

3. The Role of CTCs within the Community Technology Movement: Marla K. Nelson, Rutgers University.

4. Support for Bridging the Gap.

5. Community Technology and Youth.

6. Training Disadvantaged Workers for IT Jobs.

7. The Organizational Divide: Josh Kirschenbaum and Radhika Kunamneni, PolicyLink.

8. Building the Bridge: Learning from Seattle.

9. Toward a New Agenda.

Bibliography.

Appendix 1: Research Strategy and Methodology.

Appendix 2: Community Technology Survey.

Appendix 3: Analysis of Survey Results.

Appendix 4: World Wide Web References.

Bibliography.

Index.