Microsoft System Center Reporting Cookbook

Samuel Erskine(IT Driving Fellow) is an independent IT consultant, who specializes in Service Manager and Configuration Manager. He is the content designer and one of the authors of Microsoft System Center 2012 Service Manager Cookbook and Microsoft System Center 2012 Orchestrator Cookbook, both by Packt Publishing; a contributing author to System Center 2012 Configuration Manager Unleashed; and a coauthor of System Center 2012 Service Manager Unleashed, Sams Publishing. With over 18 years of IT experience, he focuses on providing training and service management consultancy services in the United Kingdom and other locations. He also writes blogs at www.itprocessed.com. Dieter Gasser is an IT consultant and the cofounder of Syliance IT Services, headquartered in Switzerland. He has a strong focus on the delivery and customization of Service Manager. Dieter has been working in IT for more than 13 years, and has focused on Microsoft technologies. He started his career as an application and database developer, and later became the IT manager of an international manufacturing company. In 2010, he entered the systems management and automation market. With both his technical and managerial backgrounds, he has focused on Service Manager. Together with his colleagues, he delivers data center management and automation solutions based on Microsoft System Center to customers all across Switzerland. Kurt Van Hoecke is an MVP and managing consultant at Inovativ Belgium. He focuses on the System Center product suite, including Service Manager, Configuration Manager, and Orchestrator. He is the coauthor of System Center 2012 Orchestrator Unleashed, Sams Publishing; System Center 2012 Service Manager Unleashed, Sams Publishing; and a contributor to System Center Service Manager 2010 Unleashed. He provides consultancy, development services, and blogs at www.scug.be/scsm and www.authoringFriday.com.