Corporate Information Strategy and Management

Introduction: The Challenges of Managing in a Network Economy Case #I-1 A Tale Of Two Airlines In The Network Age: Or Why The Spirit of King George III is Alive And Well! Module 1: Building the Network Economy: Markets and Models Chapter 1. Creating Business Advantage with IT Chapter 2. Crafting Business Models Case #1-1 QuickenInsurance: The Race to Click and Close Case #1-2 Nasdaq Japan: E-Merging Markets Case #1-3 Valuing the AOL Time Warner Merger Case #1-4 National Logistics ManagementCase #1-5 Submarino.com: The Challenges of B2C Commerce in Latin AmericaModule 2: Building the Network Economy: Capabilities and Organization Chapter 3. Building Networked Businesses Chapter 4. Making the Case for Digital Business Case #2-1 Taco Bell (1983-1994) Case #2-2 PSA: The World's Port of Call Case #2-3 Internet Securities: Building a Business in Internet Time Case #2-4 American Express Interactive Module 3: Managing Networked Infrastructure and Operations Chapter 5. Understanding Internetworking Infrastructure Chapter 6. Assuring Reliable and Secure IT Services Chapter 7. Managing Diverse IT Infrastructures Case #3-1 Jamcracker Case #3-2 The iPremier Company: Denial of Service Attack (A) Case #3-3 Ford Motor Company: Supply Chain Strategy Case #3-4 The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell Case #3-5 Postgirot Bank and Provment AB: Managing the Cost of IT Operations Module 4: Managing and Leading a Networked IT Organization Chapter 8. Organizing and Leading the IT Function Chapter 9. Managing IT Outsourcing Chapter 10. A Portfolio Approach to IT Projects Case #4-1 Cisco Systems, Inc.: Implementing ERPCase #4-2 Harley-Davidson: Enterprise Software Selection Case #4-3 Xerox: Outsourcing Global Information Technology ResourcesCase #4-4 Destiny WebSolutions, Inc. Conclusion: The Challenges of Managing in a Network Economy Revisited Case #C-1 Merrill Lynch: Integrated Choice (Abridged)