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Implementing IT Processes

The Main 17 IT Processes and Directions for a Successful Implementation

Lionel Pilorget (Autor)

Buch | Softcover

XIV, 239 Seiten

2015 | 2015
Springer Fachmedien Wiesbaden GmbH (Verlag)
978-3-658-04772-6 (ISBN)

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'Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to ensure current operation and on the other hand to enable the successful introduction of new technologies. Once IT processes are defined and described, interrelations become visible, which allow to gain an appropriate level of maturity.

Lionel Pilorget is managing projects which combine the financial, technological, and organisational dimensions. He is interested in having automated solutions in place which enable an efficient processing of complex tasks.

lt;p>The IT Process Map - Process Dependencies - IT Governance and Process Roles - Functional Groups: Strategic Decision Making, Planning & Controlling, Account Management, Change Implementation Implementation, IT Operation & Configuration Management, Supplier Management, IT Support - Introduction of Standard IT Processes - Process Performance Indicators and Reporting - Evaluation of Process Maturity

Erscheint lt. Verlag	13.3.2015
Zusatzinfo	XIV, 239 p. 62 illus.
Verlagsort	Wiesbaden
Sprache	englisch
Maße	168 x 240 mm
Gewicht	430 g
Themenwelt	Mathematik / Informatik ► Informatik ► Netzwerke
	Informatik ► Software Entwicklung ► User Interfaces (HCI)
	Informatik ► Weitere Themen ► Hardware
	Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
Schlagworte	Governance • IT Architecture • IT Continuity Management • IT Financial Management • IT process • IT Project Management • IT Project Portfolio Management • IT Quality Management • IT Release Management • IT Service Management • IT Standards • IT Strategy • Performance • Process Automation • process implementation • Standardization • System integration
ISBN-10	3-658-04772-0 / 3658047720
ISBN-13	978-3-658-04772-6 / 9783658047726
Zustand	Neuware