Administering Windows 2000 and Lab Manual Pkg.

Patricia L. Barton is a technical instructor at Boston University. She began teaching network administration on a one-to-one basis in the late 1980s, and moved to formal classroom instruction in 1992. Her initial focus was on Novell's NetWare product line, but when customer demand began to shift to Windows NT 3.51 in 1995, she became certified to support and teach the full line of Microsoft operating systems. She has been working primarily with Windows 9x, NT, 2000, and associated products since that time. Since 1994, Pat has spent a great deal of time working in Boston University's Computer Career Programs. Her focus has been on teaching Windows NT administration to individuals going through career changes into the technology field, most with little or no prior experience. This has given her a strong background on methods of presentation and instruction that are effective with this type of student, and also a good perspective on the needs and mindset of entry-level students trying to break into the field. She is regularly involved in the development of courseware and lab materials to supplement the Microsoft authorized curriculum for BU. Pat began working seriously with Windows 2000 in July of 1999, and began teaching Beta 3 classes in September of 1999. Windows 2000 has been her focus since that time, averaging 70 hours per month of classroom instruction time on this topic alone, and many hours of course preparation and research to go along with it. She is currently MCSE, MCT, MCNE, CNI, CCNA, and CCAI certified. Brian Alley has been in the PC industry since 1985, working as a contract consultant primarily at law enforcement agencies installing networks and custom software. Joining Boston University's Corporate Education Center in 1992 as a contract instructor, Brian developed their first PC Service and Support course. This involved writing training materials, labs, and course outlines for PC Service and Support. Additionally, Brian taught several Novell Netware courses, data communications, network, and applications programs. In 1995 Brian joined BUCEC as a full-time staff instructor, becoming the lead instructor for PC Service and Support and the A+ Certification programs. In his role as lead instructor he regularly reviews new training materials, writes new labs, and qualifies new instructors. He has been contracted by a major computer training material publisher to serve as Technical Editor for three books currently in print and is working on soon to be published materials for Network+. As an MCT and MCSE, Brian is currently certified to teach over 20 Microsoft courses, including Windows 95, Windows 98, and several Windows NT and network-related topics. He has served as a Subject Matter Expert for the 1995 A+ exam rewrite, and served as a Beta tester for A+, Network +, Windows 98, Windows 2000, and several other products. He has served on the A+ Advisory Committee and is currently working with the CompTIA Internet+ Advisory Committee. He is currently A+, i-Net+, and Network + certified, in addition to being an MCT, MCP, and MCSE. Charles J. Brooks is currently the President of Marcraft International Corporation, located in Pasco, Washington. He has authored several books on subjects ranging from electronic speech synthesis, pneumatic instrumentation, and linear integrated circuits to introductory computer hardware courses, IBM PC peripheral troubleshooting and repair books, and A+ Certification preparation manuals. A former electronics instructor and technical writer, Charles has taught and written on technical subjects for more than 18 years. At Marcraft and eITPrep, Charles oversees the development and production of a variety of technical book titles.

(NOTE: Each chapter begins with Objectives, Key Terms, and Introduction and concludes with Summary, Key Points, Review Questions, Test Questions, and Associated Lab Procedure.)

1. Introduction to Windows 2000.


Networking Concepts. Microsoft Windows History. Windows 2000. Troubleshooting Basics.



2. Installing Windows 2000.


Hardware Requirements for Windows 2000. Choosing a File System. Licensing Modes for Windows 2000 Servers. Exploring the Windows 2000 CD. Choosing an Installation Method. Windows 2000 Setup. Customized Installation with WINNT/WINNT32. Upgrading to Windows 2000. Dual-Booting with Other Microsoft Operating Systems. Other Installation Options. Troubleshooting Windows 2000 Installations.



3. Logging On, Exploring, and Customizing Windows 2000.


Logon and Authentication. The Windows Security Dialogue Box. Getting Help. Windows Explorer. Customizing the Taskbar and Start Menu. Troubleshooting Windows 2000 Operational Problems.



4. Managing Hardware and Software.


Control Panel. Hardware Concepts. Adding, Managing, & Removing Hardware Devices. Software Management Concepts. Adding, Managing, & Removing Software Programs. Computer Management. Microsoft Management Console. Troubleshooting Hardware and Software Problems.



5. DNS and Active Directory Basics.


Domain Name System (DNS). Active Directory Overview. Installing Active Directory. Creating Active Directory Objects. Active Directory Replication Basics. Active Directory Sites. Special Roles of Domain Controllers. Troubleshooting Active Directory Installation and Administration.



6. Administering Users.


Home Folders and My Documents. User Templates. User Profiles. Security Settings. Active Directory Permissions. MMC Configurations for Specific Management Functions. Searching Active Directory. Troubleshooting User Administration.



7. Administering Files, Folders, and Printers.


NTFS Permissions. Printing in Windows 2000. Troubleshooting File, Folder, and Printer Administration in Windows 2000.



8. Sharing Folders and Printers.


Shared Folders. Shared Printers. Troubleshooting Shared Folders and Printers.



9. Group Policy.


Implementing Group Policy. Using Group Policy to Manage Users and Computers.



10. Networking Windows 2000


Overview of Networking Components. Installing and Configuring Local Area Connections. Installing and Configuring Dial-Up Connections. Additional Networking Services.



11. Managing Volumes and Data.


Supported File Systems. Disk Storage Concepts. Creating and Managing Volumes Using Disk Management. Administering File and Folder Resources. Disk Maintenance Utilities. Backing Up and Restoring Data.



12. Connecting to the Internet, NetWare, and Unix Environments.


Understanding Protocol Differences between Dissimilar Systems. Using Windows 2000 on the Internet and Intranets. Connecting to Novell NetWare. Connecting to Unix. Telnet Client.



13. Troubleshooting and Disaster Recovery.


Troubleshooting Tools. Windows 2000 Service Packs. The Registry. Recovery Options for a Failed Windows 2000 System.



Appendix A. Glossary.


Appendix B. Acronym List.


Appendix C. MCSE Track.


The Windows 2000 MCSE Track.