Designing the User Interface: Pearson New International Edition

Part I: Introduction



CH 1 Usability of Interactive Systems

1.1 Introduction

1.2 Usability Measures

1.3 Usability Motivations

1.4 Universal Usability

1.5 Goals for Our Profession



CH 2 Guidelines, Principles, and Theories

2.1 Introduction

2.2 Guidelines

2.3 Principles

2.4 Theories






Part II: Development Processes




CH 3 Managing Design Processes

3.1 Introduction

3.2 Organizational Design to Support Usability

3.3 The Four Pillars of Design

3.4 Development Methodologies

3.5 Ethnographic Observation

3.6 Participatory Design

3.7 Scenario Development

3.8 Social Impact Statement for Early Design Review

3.9 Legal Issues



CH 4 Evaluating Interface Designs

4.1 Introduction

4.2 Expert Reviews

4.3 Usability Testing and Laboratories

4.4 Survey Instruments

4.5 Acceptance Tests

4.6 Evaluation During Active Use

4.7 Controlled Psychologically Oriented Experiments





Part III: Interaction Styles



CH 5 Direct Manipulation and Virtual Environments


5.1 Introduction

5.2 Examples of Direct Manipulation

5.3 Discussion of Direct Manipulation

5.4 3D Interfaces

5.5 Teleoperation

5.6 Virtual and Augmented Reality



CH 6 Menu Selection, Form Fillin, and Dialog Boxes


6.1 Introduction

6.2 Task-Related Menu Organization

6.3 Single Menus

6.4 Combinations of Multiple Menus

6.5 Content Organization

6.6 Fast Movement through Menus

6.7 Data Entry with Menus: Form Fillin, Dialog Boxes and Alternatives

6.8 Audio Menus and Menus for Small Displays



CH 7 Command and Natural Languages


7.1 Introduction

7.2 Command-Organization Functionality, Strategies, and Structure

7.3 Naming and Abbreviations

7.4 Natural Language in Computing



CH 8 Interaction Devices


8.1 Introduction

8.2 Keyboards and Keypads

8.3 Pointing Devices

8.4 Speech and Auditory Interfaces

8.5 Displays - Small and Large



CH 9 Collaboration and Social Media Participation


9.1 Introduction

9.2 Goals of Collaboration and Participation

9.3 Asynchronous Distributed Interfaces: Different Place, Different Time

9.4 Synchronous Distributed Interfaces: Different Place, Same Time

9.5 Face-to-Face Interfaces: Same Place, Same Time






Part IV: Design Issues



CH 10 Quality of Service


10.1 Introduction

10.2 Models of Response Time Impacts

10.3 Expectations and Attitudes

10.4 User Productivity

10.5 Variability in Response Time

10.6 Frustrating Experiences



CH 11 Balancing Function and Fashion


11.1 Introduction

11.2 Error Messages

11.3 Nonanthropomorphic Design

11.4 Display Design

11.5 Web Page Design

11.6 Window Design

11.7 Color



CH 12 User Documentation and Online Help


12.1 Introduction

12.2 Online versus Paper Documentation

12.3 Reading from Paper versus from Displays

12.4 Shaping the Content of the Documentation

12.5 Accessing the Documentation

12.6 Online Tutorials and Animated Demonstrations

12.7 Online Communities for User Assistance

12.8 The Development Process




CH 14 Information Visualization


14.1 Introduction

14.2 Data Type by Task Taxonomy

14.3 Challenges for Information Visualization



CH 13 Information Search


13.1 Introduction

13.2 Searching in Textual Documents and Database Querying

13.3 Multimedia Document Searches

13.4 Advanced Filtering and Search Interface