Strategic IT (eBook)

Best Practices for Managers and Executives
eBook Download: EPUB
2013 | 1. Auflage
240 Seiten
John Wiley & Sons (Verlag)
978-1-118-62858-4 (ISBN)

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Strategic IT - Arthur M. Langer, Lyle Yorks
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Solid guidance for CIOs on integration of technology intobusiness models

Strategic IT Best Practices for IT Managers andExecutives is an exciting new book focused on the transitioncurrently taking place in the CIO role, which involves developing acapacity for thinking strategically and effectively engaging peersin the senior executive team. This involves changing both theirs,and often their colleagues', mindsets about technology and theirrole in the organization.

Straightforward and clear, this book fills the need forunderstanding the learning processes that have shaped the strategicmindsets of technology executives who have successfully made thetransition from a technology-focused expert mindset to a strategicorientation that adds value to the business.
* Defines strategy advocacy as a process through which technologyleaders in organizations build on their functional expertise
* Focuses on the shift in mindset necessary for technologyexecutives to establish a seat at the table in the C suite as arespected strategic colleague
* Includes stories of high performing CIOs and how they learnedsuccessful strategies for getting technology positioned as astrategic driver across the business

Written by Art Langer and Lyle Yorks, recognized authorities inthe areas of technology management and leadership, Strategic ITBest Practices for IT Managers and Executives includesanecdotes from CIOs at companies including BP, Prudential, Covance,Guardian, Merck, and others.

Dr. ARTHUR M. LANGER is the Academic Director of theExecutive Master of Science in Technology Management, ColumbiaUniversity Program in Technology, School of Continuing Education.He also serves on the faculties of the Graduate School of Businessand the Teachers College, Columbia University Graduate School ofEducation. He has authored seven books and writes for varioustechnology journals and magazines. Dr. LYLE YORKS is Associate Professor in the Departmentof Organization and Leadership, Teachers College, ColumbiaUniversity, where he teaches graduate courses in strategydevelopment. He serves on the Executive Education faculties atvarious universities, where he teaches classes in leading strategicchange, negotiation, and organizational influence. He has presentedon strategic influencing for the Chief Information OfficerInstitute workshops held at Columbia University.

FOREWORD xi

PREFACE xiii

ACKNOWLEDGMENTS xvii

CHAPTER 1 The CIO Dilemma 1

Business Integration 2

Security 3

Data Analytics 3

Legal Exposure 3

Cost Containment 4

Some History 5

The Challenge 6

The New Paradigm 6

Consumerization of Technology: The Next Paradigm Shift 7

The End of Planning 8

The CIO in the Organizational Context 9

IT: A View from the CEO 15

CHAPTER 2 IT Drivers and Supporters 19

Drivers and Supporters 19

Drivers: A Closer Look from the CIO 23

Supporters: Managing with Efficiency 23

IT: A Driver or a Supporter? 25

Technological Dynamism 25

Responsive Organizational Dynamism 26

IT Organization Communications with''Others'' 31

Movement of Traditional IT Staff 32

Technology Business Cycle 33

Information Technology Roles and Responsibilities 38

Conclusion 39

CHAPTER 3 The Strategic Advocacy Mindset 41

What Is Strategic Advocacy? 41

A Political Economy Framework for Contextualizing StrategicAdvocacy 44

Strategic Thinking: A Particular Kind of Mindset 47

Political Savvy as the Underpinning of Effective StrategicAdvocacy 54

Conclusion 60

CHAPTER 4 Real-World Case Studies 65

BP: Dana Deasy, Global CIO 66

Merck & Co.: Chris Scalet, Senior Vice President and CIO68

Covance: John Repko, CIO 69

Cushman & Wakefield: Craig Cuyar, CIO 71

Prudential: Barbara Koster, SVP and CIO 73

Procter & Gamble: Filippo Passerini, Group President and CIO74

Cushman & Wakefield: A View from Another Perspective 75

Conclusion 81

CHAPTER 5 Patterns of a Strategically Effective CIO85

Personal Attributes 85

Organization Philosophy 98

Conclusion 112

CHAPTER 6 Lessons Learned and Best Practices 115

Five Pillars to CIO Success--Lessons Learned 115

The CIO or Chief IT Executive 118

Chief Executive Officer 125

Middle Management 135

Conclusion 146

CHAPTER 7 Implications for Personal Development 155

Rationale for a Self-Directed Learning Process of PersonalDevelopment 157

Adopting a Developmental Action Inquiry Process for BothStrategic Insight and Mindset Awareness 158

Testing One's ''Business'' Acumen161

Thinking Holistically in Terms of Situational Analysis andSynthesis of the Organization's Position 164

Developing Strategic Mindsets within the Technology Function167

The Balanced Scorecard 168

Conclusion 172

CHAPTER 8 The Non-IT CIO of the Future 175

Driver-Side Responsibilities--New Automation 175

Conclusion 190

CHAPTER 9 Conclusion: New Directions for the CIO of theFuture 193

BIBLIOGRAPHY 209

ABOUT THE AUTHORS 215

INDEX 217

Erscheint lt. Verlag 20.3.2013
Reihe/Serie Wiley CIO
Sprache englisch
Themenwelt Mathematik / Informatik Informatik
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Wirtschaft Betriebswirtschaft / Management Wirtschaftsinformatik
Schlagworte Business & Management • Business Technology • Unternehmenstechnologie • Wirtschaft u. Management
ISBN-10 1-118-62858-6 / 1118628586
ISBN-13 978-1-118-62858-4 / 9781118628584
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