MCSA 70-687 Cert Guide

Don Poulton (A+, Network+, Security+, MCSA, MCSE) is an independent consultant who has been involved with computers since the days of 80-column punch cards. After a career of more than 20 years in environmental science, Don switched careers and trained as a Windows NT 4.0 MCSE. He has been involved in consulting with a couple of small training providers as a technical writer, during which time he wrote training and exam prep materials for Windows NT 4.0, Windows 2000, and Windows XP. Don has written or contributed to several titles, including Security+ Lab Manual (Que, 2004); MCSA/MCSE 70-299 Exam Cram 2: Implementing and Administering Security in a Windows 2003 Network (Exam Cram 2) (Que, 2004); MCSE 70-294 Exam Prep: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (Que, 2006); MCTS 70-620 Exam Prep: Microsoft Windows Vista, Configuring (Que, 2008); MCTS 70-680 Cert Guide: Microsoft Windows 7, Configuring (Que, 2011); MCTS 70-640 Cert Guide: Windows Server 2008 Active Directory, Configuring (Que, 2011); and MCTS 70-642 Cert Guide: Windows Server 2008 Network Infrastructure, Configuring (Que, 2012). In addition, he has worked on programming projects, both in his days as an environmental scientist and more recently with Visual Basic, to update an older statistical package used for multivariate analysis of sediment contaminants. When not working on computers, Don is an avid amateur photographer who has had his photos displayed in international competitions and published in magazines such as Michigan Natural Resources Magazine and National Geographic Traveler. Don also enjoys traveling and keeping fit. Don lives in Burlington, Ontario, with his wife, Terry.   Randy Bellet After establishing himself as a retailer in Richmond, Virginia, curiosity about the fledgling small computer industry brought Randy Bellet into the IT field in 1981. Beginning with the TRS-DOS operating system on a Radio Shack Model III and “sneaker-net,” he automated his and other businesses, initially programming spreadsheets using one of the original versions of VisiCalc. Hardware consisted of 32K of RAM, monochrome monitors, and no hard drives. Data was stored on floppy disks that really flopped. After the PC-XT and its clones arrived, he followed the market and extended his skills into the networking of PCs and XENIX servers and wrote applications for the retail and pager industries. As PCs became commonplace and their connectivity a necessity, Randy configured Windows client-server networks for small and medium-sized businesses, and wrote n-tier applications on various Windows platforms ranging from Windows 3.1 through Windows 2008 Server for the medical, insurance, food, and leisure industries. As organizations expanded and scaled their uses of PCs, extracting data from mainframes for use in Windows applications became a specialty. Since 1999, Mr. Bellet has been on the faculty of ECPI University, delivering and developing courses in Network Security and Programming, and writing ancillary instructor materials. Certifications include CompTIA Network +, MCSE, MCSD, and MCDBA. He holds a bachelor’s degree in economics and marketing from New York University, and a master’s degree in IT from Virginia Tech.   Harry Holt started his career in the early 1980s while working in trust accounting, where he discovered the advantages of Lotus 123 over paper spreadsheets, and how much better D:Base was at tracking transactions than a cabinet full of 3x5 index cards. That prompted a career change, and Harry took advantage of the burgeoning IT program at Virginia Commonwealth University’s prestigious School of Business to hone his knowledge. Harry gained experience over the years in most technical roles in the industry—from computer operator, programmer, LAN administrator, to network engineer, DBA, and project manager, among others. He has used his skills to improve efficiencies in a range of organizations including Fortune 500 companies, financial institutions, government agencies, and even small partnerships and sole proprietorships. Exploring aspects of the computer industry both professionally, as a hobby, and as a volunteer for various non-profit organizations, Harry gained a working knowledge of many types of systems from large IBM z/OS mainframes, VAX systems, and Unix platforms, to Windows, Macintosh, and Linux systems. He can program in a variety of development languages and platforms, and enjoys collaborating in open source projects. Harry has a bachelor’s degree in IT with a PMP certification, and is currently working as a Cyber Applications Manager in Richmond, Virginia.

Introduction xviii

 

Chapter 1 Introducing Windows 8.1 2



“Do I Know This Already?” Quiz 3

Foundation Topics 7

Leading Up to Windows 8.1 7

 Windows 8.1 8

 Windows 8.1 Editions 9

New Features of Windows 8 and Windows 8.1 12

 Productivity Improvements 12

 Security Improvements 15

A Quick Tour of Windows 8.1 18

 Windows 8.1 Search 20

 Configuring the Windows 8.1 Taskbar 23

  Taskbar Properties 24

  Navigation Properties 25

  Jump Lists Properties 27

  Toolbars 27

 Windows 8.1 Apps 28

 Libraries 29

 Windows 8.1 Settings 30

  PC and Devices 31

  Accounts 34

  OneDrive 36

  Search and Apps 37

  Privacy 39

  Network 40

  Time and Language 42

  Ease of Access 42

  Update and Recovery 44

 Administrative Tools 45

 Control Panel 46

  System and Security 47

  Network and Internet 49

  Hardware and Sound 50

  Programs 52

  User Accounts and Family Safety 53

  Appearance and Personalization 54

  Displaying File Extensions 55

  Clock, Language, and Region 55

  Ease of Access 55

 The Computer Management Snap-in 55

Evaluating Hardware Readiness and Compatibility 57

 Windows 8.1 Hardware Requirements (Including Screen Resolution) 57

 Hardware Compatibility 58

 Using 32-Bit or 64-Bit Windows 59

 Choosing Between an Upgrade and a Clean Installation 60

 Software Compatibility 63

 Determining Which SKU to Install 65

 Determining Requirements for Windows Features 65

Exam Preparation Tasks 66

 Review All the Key Topics 66

 Complete the Tables and Lists from Memory 67

 Definitions of Key Terms 67

 

Chapter 2 Installing Windows 8.1 68



“Do I Know This Already?” Quiz 69 Foundation Topics 75

 Performing a Clean Installation 75

  Performing an Attended Installation 75

  Performing an Unattended Installation of Windows 8.1 81

  Dual-Booting Windows 8.1 90

  Refreshing Windows 8.1 92

  Troubleshooting Failed Installations 92

 Upgrading to Windows 8.1 from a Previous Version of Windows 95

  Preparing a Computer to Meet Upgrade Requirements 97

  Upgrading the Computer to Windows 8.1 97

  Upgrading from Windows 8 to Windows 8.1 99

 Upgrading from One Edition of Windows 8.1 to Another 100

 Installing as Windows To Go 102

  Preparing USB Drives for Windows To Go 103

  Using Windows To Go on a Host Computer 107

 Using a VHD 108

  Understanding VHDs 109

  Types of Virtual Hard Disks 109

  Tools Used with Virtual Hard Disks 110

  Configuring a VHD for Native Boot 111

  Installing Windows 8.1 to a VHD 114

  Booting VHDs 118

 Installing Additional Windows Features 120

  Client Hyper-V 121

  Miracast Display 122

  Pervasive Device Encryption 123

  Virtual Smart Cards 123

  Secure Boot 124

 Configuring Windows for Additional Languages 124

Exam Preparation Tasks 126

 Review All the Key Topics 126

 Complete the Tables and Lists from Memory 128

 Definitions of Key Terms 128

 

Chapter 3 Migrating Users and Applications to Windows 8.1 130



“Do I Know This Already?” Quiz 131

Foundation Topics 135

 Migrating Users and Their Profiles 135

  User State Migration Tool 135

  Windows Easy Transfer 142

 Configuring Folder Redirection 147

  Benefits of Folder Redirection 147

  Redirecting Library Folders 148

  Implementing Domain-Based Folder Redirection 150

 Configuring Profiles 154

  Implementing Roaming Profiles 158

  Establishing Mandatory Profiles 161

  User Profiles and Operating System Versions 162

Exam Preparation Tasks 163

 Review All the Key Topics 163

 Definitions of Key Terms 163

 

Chapter 4 Configuring Devices and Device Drivers 164



“Do I Know This Already?” Quiz 165 Foundation Topics 169

 Installing and Configuring Device Drivers 169

  Device Setup 170

  Device Stage 171

  Updating Drivers 174

  Using Device Manager 175

 Maintaining Device Drivers 179

  Managing and Troubleshooting Drivers and Driver Signing 180

  Managing Driver Packages 183

 Resolving Driver Issues 185

  Using Device Manager to Resolve Driver Conflicts 185

  Using Windows 8.1 Rollback to Resolve a Problem Driver 189

 Configuring Driver Settings 191

  Driver Verifier 191

  Configuring Driver Settings 193

  Advanced Driver Settings 194

Exam Preparation Tasks 196

 Review All the Key Topics 196

 Complete the Tables and Lists from Memory 197

 Definitions of Key Terms 197

 

Chapter 5 Installing, Configuring, and Securing Applications in Windows 8.1 198



“Do I Know This Already?” Quiz 199

Foundation Topics 203

 Installing and Configuring Desktop Applications 203

  Configuring Application Compatibility Mode 203

  Using the Application Compatibility Toolkit (ACT) 205

  Using Windows Installer 207

  Configuring File Associations and Default Program Settings 213

  Managing App-V Applications 220

 Using Windows Store Applications 225

  Introduction to Windows Store Apps 225

  Installing and Updating Windows Store Apps 226

  Managing Windows Store Content 228

 Configuring Application and Hardware Restrictions 230

  Setting Software Restriction Policies 231

  Application Control Policies 236

  Configuring Assigned Access 245

Exam Preparation Tasks 246

 Review All the Key Topics 246

 Complete the Tables and Lists from Memory 247

 Definitions of Key Terms 247

 

Chapter 6 Configuring Internet Explorer 248



“Do I Know This Already?” Quiz 249 Foundation Topics 253

 Configuring Internet Explorer 11 and Internet Explorer for the Desktop 253

  Internet Explorer Interfaces 255

 Configuring Compatibility View 256

  Deleting Browsing History 257

  Using Group Policy to Configure Compatibility View 258

 Configuring Security Settings 260

  Configuring Internet Explorer Security Zones 261

  Configuring Protected Mode in Internet Explorer 263

  Configuring the SmartScreen Filter 263

  Privacy Tab Settings 266

  Content Tab Settings 269

  Advanced Tab Settings 269

 Managing Add-ons 271

  Configuring Providers 273

  Using Accelerators 275

  Using InPrivate Browsing Mode 275

 Configuring WebSockets 277

  Configuring WebSockets in Windows 8.1 279

  Using Group Policy to Configure WebSockets 280

 Configuring Download Manager 280

  Working with Download Manager 281

  Using Group Policy to Configure Download Manager 284

Exam Preparation Tasks 284

 Review All the Key Topics 284

 Complete the Tables and Lists from Memory 285

 Definitions of Key Terms 285

 

Chapter 7 Configuring Hyper-V 286



“Do I Know This Already?” Quiz 288

Foundation Topics 292

 Understanding VHDs 292

  Creating and Configuring VHDs 292

  Mounting VHDs 296

 Creating Virtual Machines 297

  Enabling Client Hyper-V in Windows 8.1 298

  Deploying Virtual Machines 311

  Using Virtual Machine Checkpoints 315

 Creating and Configuring Virtual Switches 318

  Using an External Virtual Switch 321

  Using Internal Virtual Switches 322

  Using Private Virtual Switches 323

  Connecting Virtual Machines 323

Exam Preparation Tasks 325

 Review All the Key Topics 325

 Definitions of Key Terms 325

 

Chapter 8 Configuring TCP/IP Settings 326



“Do I Know This Already?” Quiz 327 Foundation Topics 332

 Understanding the TCP/IP Protocol Suite 332

  Configuring TCP/IP Version 4 334

  Configuring TCP/IP Version 6 339

  Dynamic IP Addressing 343

 Connecting to Wired Networks 344

  The Network and Sharing Center 344

  Using the Network and Sharing Center to Set Up a TCP/IPv4 Connection 346

  Implementing APIPA 350

  Connecting to a TCP/IP Version 6 Network 351

 Configuring Name Resolution 354

  Configuring TCP/IPv6 Name Resolution 356

  Disabling IPv6 357

 Configuring Network Locations 357

  Setting Up New Network Connections 358

  Connecting to Existing Networks 359

  Setting Up Network Sharing and Discovery 359

  Using Internet Connection Sharing to Share Your Internet Connection 361

 Resolving Connectivity Issues 365

  Windows 8.1 Network Diagnostics Tools 365

  Using TCP/IP Utilities to Troubleshoot TCP/IP 367

  Troubleshooting IPv4 and IPv6 Problems 372

Exam Preparation Tasks 376

 Review All the Key Topics 376

 Complete the Tables and Lists from Memory 377

 Definitions of Key Terms 377

 

Chapter 9 Configuring Networking Settings 378



“Do I Know This Already?” Quiz 379

Foundation Topics 384

 Connecting to Wireless Networks 384

  Wireless Networking Protocols 385

  Setting Up a Wireless Network Connection 386

  Managing Wireless Network Connections 389

 Managing Preferred Wireless Networks 392

  Wireless Network Profiles 393

 Configuring Network Adapters 396

  Troubleshooting Network Adapter Issues 398

 Configuring Location Aware Printing 401

Exam Preparation Tasks 403

 Review All the Key Topics 403

 Complete the Tables and Lists from Memory 403

 Definitions of Key Terms 403

 

Chapter 10 Configuring and Maintaining Network Security 404



“Do I Know This Already?” Quiz 405 Foundation Topics 410

 Configuring Windows Firewall 410

  Basic Windows Firewall Configuration 411

 Configuring Windows Firewall with Advanced Security 416

  Configuring Multiple Firewall Profiles 418

  Configuring New Firewall Rules 420

  Configuring New Connection Security Rules 424

  Modifying Rule Properties 426

  Configuring Notifications 427

  Group Policy and Windows Firewall 428

 Configuring Authenticated Exceptions 430

 Configuring Network Discovery 432

 Managing Wireless Security 435

Exam Preparation Tasks 438

 Review All the Key Topics 438

 Complete the Tables and Lists from Memory 439

 Definitions of Key Terms 439

 

Chapter 11 Configuring and Securing Access to Files and Folders 440



“Do I Know This Already?” Quiz 442

Foundation Topics 449

 Configuring Shared Folder Permissions 449

 Using the Network and Sharing Center to Configure File Sharing 449

 Sharing Files, Folders, and Printers 450

  Modifying Shared Folder Properties 452

  Use of the Public Folder for Sharing Files 457

  Mapping a Drive 457

  Command-Line Administration of Shared Folders 458

  Password-Protected Sharing 459

  Media Streaming 459

 Configuring Homegroup Settings 460

  Creating a Homegroup 460

  Joining a Homegroup 462

  Modifying Homegroup Settings 463

Configuring NTFS Permissions 464

 NTFS File and Folder Permissions 465

  Applying NTFS Permissions 466

  Specifying Advanced Permissions 468

  NTFS Permissions Inheritance 472

  Taking Ownership of Files and Folders 474

 Effective Permissions 474

  Viewing a User’s Effective Permissions 475

 Copying and Moving Files and Folders 476

  Copying Files and Folders with NTFS Permissions 476

  Moving Files and Folders with NTFS Permissions 477

  Using the Mouse to Copy or Move Objects from One Location to Another 478

 Practical Guidelines on Sharing and Securing Folders 478

Configuring Data Encryption 479

 Encrypting File System Basics 480

 Preparing a Disk for EFS 482

 Encrypting Files 483

 Backing Up EFS Keys 484

 Decrypting Files 485

 EFS Recovery Agents 486

Configuring File Libraries 487

Configuring OneDrive (formerly SkyDrive) 492

 OneDrive app 493

 OneDrive Desktop 496

 OneDrive Settings 497

  File Storage 497

  Camera Roll 498

  Sync Settings 498

  Metered Connections 499

Configuring Near Field Communication 500

Configuring Disk Quotas 502

 Some Guidelines for Using Quotas 505

Configuring Object Access Auditing 506

 Enabling Object Access Auditing 506

 Specifying Objects to Be Audited 508

Exam Preparation Tasks 510

 Review All the Key Topics 510

 Complete the Tables and Lists from Memory 511

 Definitions of Key Terms 511

 

Chapter 12 Configuring Local Security Settings 512



“Do I Know This Already?” Quiz 513 Foundation Topics 518

 Configuring Local Security Policy 518

 Configuring Account Policies 519

  Password Policies 520

  Account Lockout 521

  Unlocking an Account 523

 Configuring Local Policies 523

  Audit Policies 523

  Security Options 526

Configuring User Account Control 528

 Features of User Account Control 529

  Application Prompts 532

 Running Programs with Elevated Privileges 534

 User Account Control Options 535

 User Account Control Policies 537

Configuring Secure Boot 541

 Enabling UEFI Secure Boot 542

 UEFI Partition Requirements 544

Using SmartScreen Filters 545

Exam Preparation Tasks 548

 Review All the Key Topics 548

 Definitions of Key Terms 549

 

Chapter 13 Configuring Authentication and Authorization 550



“Do I Know This Already?” Quiz 552

Foundation Topics 557

Controlling Windows Logon 557

 Windows 8.1 Lock Screen and Logon Prompts 557

 Configure Picture Password 559

Managing Credentials 563

 Adding, Editing, and Removing Credentials in Credential Manager 565

 Windows Credentials Backup and Restore 567

 Web Credentials 568

Managing Certificates 569

 Requesting Certificates 572

Configuring Smart Cards and PINs 574

 Virtual Smart Cards 575

 Smart Card Group Policies 577

 Configuring Biometrics 578

  Biometric Devices 578

  Group Policies for Biometrics 579

 Configuring PINs 579

  Managing the Use of PINs 581

Configuring User Rights 581

 Managing Local Accounts and Groups 581

 Controlling User Rights 584

Setting Up and Configuring a Microsoft Account 585

 Signing In Using a Microsoft Account 585

  Domain Accounts 587

 Managing the Use of a Microsoft Account 588

Exam Preparation Tasks 589

 Review All the Key Topics 589

 Definitions of Key Terms 589

 

Chapter 14 Configuring Remote Management and Remote Connections 590



“Do I Know This Already?” Quiz 591 Foundation Topics 596

Configuring Remote Authentication 596

 Remote Authentication Planning 596

  Remote Access Authentication Protocols 597

 NTLM and Kerberos Authentication 599

 Remote Authentication Group Policies 600

Configuring Remote Assistance and Easy Connect 601

 Configuring Remote Assistance 602

 Configuring and Using Easy Connect 608

Configuring Remote Desktop and Remote Management Settings 609

 Remote Desktop 609

  Establishing a Remote Desktop Connection with Another Computer 610

  Configuring the Server Side of Remote Desktop 612

  Selecting a Nondefault Port 613

 Using Windows Remote Management Service 614

  Using Windows Remote Shell 616

Using Windows PowerShell and MMCs for Remote Management 616

 PowerShell and PowerShell ISE 617

 PowerShell Remoting 620

 Using MMC Snap-ins for Remote Management 623

Configuring VPN Authentication and Settings 624

 Understanding Remote Access 625

 Establishing VPN Connections and Authentication 626

 VPN Connection Security 630

 Enabling VPN Reconnect 631

Managing Broadband Connections 632

 RD Gateway and DirectAccess 632

  RD Gateway 633

  RD Gateway Policies 635

  DirectAccess 635

Exam Preparation Tasks 637

 Review All the Key Topics 637

 Complete the Tables and Lists from Memory 638

 Definitions of Key Terms 638

 

Chapter 15 Configuring and Securing Mobile Devices 640



“Do I Know This Already?” Quiz 641

Foundation Topics 646

Configuring Offline File Policies 646

 Client Computer Configuration 646

 Server Configuration 649

 Use of the Sync Center 650

 Offline File Policies 653

 Using the Always Offline Mode 655

 Configuring Transparent Caching of Offline Files 657

Configuring Power Policies 658

 Configuring Power Options 659

  Power Plans 660

  Additional Power Plan Options 661

  Advanced Power Settings 663

 Battery Meter 665

 Power Management and Group Policy 667

 Windows Mobility Center 668

Configuring Wi-Fi Direct 670

Configuring BitLocker and BitLocker To Go 671

 BitLocker Drive Encryption 672

  Enabling BitLocker 674

  Managing BitLocker 677

 BitLocker To Go 678

 BitLocker Policies 680

  Operating System Drives 680

  Fixed Data Drive Policies 682

 Use of Data Recovery Agents 683

Configuring Startup Key Storage 687

 Preparing a Computer Without a TPM to Use BitLocker 687

 Syskey Startup Keys 690

 Configuring Remote Wipe 692

  Device Management with Windows Intune 693

Configuring Location Settings 694

 Configuring System Location 695

 Configuring Windows App Location Settings 696

 Location Settings Group Policies 697

Exam Preparation Tasks 698

 Review All the Key Topics 698

 Definitions of Key Terms 699

 

Chapter 16 Configuring Windows Update 700



“Do I Know This Already?” Quiz 701 Foundation Topics 704

Configuring Updates to Windows 8.1 704

 Configuring Windows Update Settings 705

 Checking for New Updates 709

 Using a WSUS Server with Windows 8.1 710

Configuring Windows Update Policies 710

Reviewing Update History and Rolling Back Updates 714

Updating Windows Store Applications 715

 Other Tools for Managing Windows App Updates 718

Exam Preparation Tasks 720

 Review All the Key Topics 720

 

Chapter 17 Disk Management 722



“Do I Know This Already?” Quiz 723

Foundation Topics 728

Managing Disks and Volumes 728

 Basic and Dynamic Disks 729

  Working with Basic Disks 731

  Converting Basic Disks to Dynamic 736

  Working with Dynamic Disks 737

 Troubleshooting Disk Problems 739

 RAID Volumes 741

  Creating a RAID-0 Volume 742

  Creating a Spanned Volume 744

  Creating a Mirrored Volume 744

  Creating a RAID-5 Volume 745

  Using DiskPart to Create Striped, Mirrored, and RAID-5 Volumes 745

  Managing and Troubleshooting RAID Volumes 746

Managing File System Fragmentation 747

 Optimizing Drives 747

 The Defrag.exe Command-Line Tool 750

 Error Checking 751

Managing Storage Spaces 751

 Creating a Storage Space 752

 Managing Storage Pools and Storage Spaces 754

 Managing Storage Spaces with PowerShell 757

Exam Preparation Tasks 758

 Review All the Key Topics 758

 Complete the Tables and Lists from Memory 759

 Definitions of Key Terms 759

 

Chapter 18 Managing and Monitoring System Performance 760



“Do I Know This Already?” Quiz 761 Foundation Topics 766

Configuring and Working with Event Logs 766

 Viewing Logs in Event Viewer 767

 Customizing Event Viewer 769

 Creating Tasks from Events 770

 Using Event Log Subscriptions 771

  Configuring Computers to Forward and Collect Events 771

  Configuring Event Log Subscriptions 772

Managing and Optimizing Computer Performance 775

 Reliability Monitor 775

 Resource Monitor 777

  CPU Tab 779

  Memory Tab 779

  Disk Tab 779

  Network Tab 780

 Performance Monitor 780

 Data Collector Sets 784

  Creating Data Collector Sets 784

  Using Performance Monitor to Create a Data Collector Set 788

 Optimizing and Troubleshooting Memory Performance 789

 Optimizing and Troubleshooting Processor Utilization 792

 Optimizing and Troubleshooting Disk Performance 792

 Command-Line Utilities 794

Configuring Task Manager 794

Configuring Additional Performance Settings 798

 System Configuration Utility 799

  General Tab 799

  Boot Tab 800

  Services Tab 800

  Startup Tab 801

  Tools Tab 801

 Action Center 802

 Configuring Services and Programs to Resolve Performance Issues 803

Configuring Indexing Options 805

Exam Preparation Tasks 808

 Review All the Key Topics 808

 Complete the Tables and Lists from Memory 809

 Definition of Key Terms 809

 

Chapter 19 Configuring System Recovery Options 810



“Do I Know This Already?” Quiz 811

Foundation Topics 815

Creating a USB Recovery Drive 815

Performing System Restore 817

Rolling Back Drivers 821

Performing a Push-Button Reset 822

 Refreshing Your Computer 823

 Resetting Your Computer to Original Installation Condition 827

 Advanced Startup Options 830

  Performing a System Image Recovery 833

 Using the USB Recovery Drive 836

Configuring Restore Points 837

Exam Preparation Tasks 840

 Review All the Key Topics 840

 Definitions of Key Terms 840


Chapter 20 Configuring File Recovery 842



“Do I Know This Already?” Quiz 843 Foundation Topics 846

Using File History to Protect Your Data 846

 Setting Up File History 847

 Adding Additional Folders to File History 851

 Creating a System Image 852

 Using Wbadmin to Back Up Data 854

Restoring Previous Versions of Files and Folders 855

 Using File History to Restore Damaged or Deleted Files 856

 Using Wbadmin to Recover Data 858

Recovering Files from OneDrive 859

 OneDrive and the Recycle Bin 859

 OneDrive Version History 861

Exam Preparation Tasks 863

 Review All the Key Topics 863

 Definitions of Key Terms 863

 

Appendix A Answers to the “Do I Know This Already? Quizzes 864

 

Glossary 900

 

Index 922

 

On The CD:



Appendix B Memory Tables

Appendix C Memory Tables Answer Key

Practice Exam 1

Answers to Practice Exam 1

Practice Exam 2