BlackBerry for Work (eBook)

Kunal Mittal is a consultant specializing in Java technology, the J2EE platform, Web services, and service-oriented architecture technologies. He has co-authored and contributed to several books on these topics. Kunal is working on a BEA Portal project for Sony Pictures Entertainment.

Title Page 2
Copyright Page 3
Contents at a Glance 4
Table of Contents 5
About the Authors 11
About the Technical Reviewer 12
Acknowledgments 13
Preface 14
Chapter 1 BlackBerry Models and Purchasing 15
A Journal Entry… 15
BlackBerry Rocks 16
Which BlackBerry Is for You? 17
Picking the Right BlackBerry 17
Some Important BlackBerry Features 18
PIN 18
SMS 18
MMS 18
USB Cable 18
MicroSD Card 18
Trackball 18
Trackpad 19
SurePress 19
SureType 19
QWERTY 19
Bluetooth 19
Wi-Fi 19
Geo-tagging 20
GPS 20
Megapixel 20
Video Conferencing 20
Corporate Data Access 20
Choose Your Series 21
BlackBerry Tour 21
BlackBerry Storm 22
BlackBerry Bold 22
BlackBerry Curve 8900 23
BlackBerry Curve 8520 23
BlackBerry Curve 8300 24
BlackBerry Pearl 24
BlackBerry Pearl Flip 25
BlackBerry 8800 Series 25
Grids and More 26
BlackBerry for Business 27
Who is Your Service Provider? 28
What You Need to Know About Plans 28
Some of the Service Providers who Carry BlackBerry 29
AT& T
Sprint 29
T-Mobile 29
Verizon Wireless 29
What’s Next? 29
Chapter 2 Setting Up Your BlackBerry 30
On Your Marks… Get Set… Blah… Blah… 30
Getting Started 30
Inserting the SIM Card and Battery 31
Charging Status 31
Is Your BlackBerry an Official Phone? 32
Initial Startup 32
Online Account and E-mail Setup 33
Installing Desktop Manager 34
Let’s Explore 36
Identifying the Keys and Buttons 36
It’s Personal 38
You Got it? Flaunt it 38
Themes and More 39
Who Called? 40
Is Your Wi-Fi On? 40
Options for All 41
Status Indicators You Will Need to Recognize 41
Home Screen Status Indicators 42
Message Status Indicators 43
Phone Status Indicators 44
What’s Next? 45
Chapter 3 BlackBerry as a Phone 46
A Phone’s Gotta Do What a Phone’s Gotta Do… 46
It’s a Phone Alright 46
Receiving a Call 46
Muting an Incoming Call 47
Rejecting a Call 47
Making a Call 47
Activate Calls from the Call Log Application 48
Activate Calls from the Contacts Application 48
Activate Calls Directly 48
Call in Progress 49
Notes 49
Mute 50
Hold 50
Transfer 51
Activate Speaker Phone 51
Enhance Call Audio 52
View Contacts 53
View Calendar 53
View Messages 53
Switch Application 53
Accepting a Second Call 53
Some Minor Adjustments 54
Downloading Ringtones 54
Setting the Default Ringtone 55
Call Logs 55
Who 56
What 56
When 56
Why 56
How Long 56
Speed Dialing 56
Conference Calls 57
Make a Conference Call 58
Leave a Conference Call 58
Have a Private Conversation During the Conference Call 58
Disconnect Someone from the Conference Call 58
Your Voice Is My Command 58
Altering Language 59
Altering Sensitivity Levels 59
Altering Voice Prompting 60
Blocked Road Ahead 60
How to Block 60
In an Emergency 61
Tips and Tricks 62
What’s Next? 62
Chapter 4 BlackBerry for E-mail 63
My Mantra—Polite Yet Firm 63
Introduction to E-mailing 63
Advantages of E-mail 64
It’s Quick 64
It Can Be Organized 64
It’s Simple 64
It’s Environmentally Friendly 64
It’s Inexpensive 64
It’s Conversational 65
It’s Contextual 65
It’s Personal 65
Disadvantages of E-mail 65
Personal vs. Work E-mail 65
Why You Shouldn’t Use Your Work E-mail for Personal Errands 66
Distractions 66
Informality of Style 66
E-mail Etiquette 67
Subject 67
Respect 67
Brief is Best 67
Beware of Abbreviations 67
Checked 67
Don’t Shout 68
Uses of E-mail in Different Industries 69
BlackBerry and E-mail 69
Receiving Messages 69
Find 71
Select 71
Mark Unopened 71
File 72
Save 72
Reply 72
Reply To All 73
Forward 73
Forward As 74
Delete 74
Send E-mail 74
Send MMS 75
Call 75
Send SMS 75
Show Address 75
View Folder 75
Previous Item 75
Next Item 75
Next Unopened Item 75
Add To Contacts 76
Switch Input Language 76
Switch Application 76
Attachments 76
Open Attachment 76
Download Attachment 76
Composing Messages 76
Paste 77
Select 77
Check Spelling 77
Clear Field 77
Save Draft 77
Add To 78
Add Cc 78
Add Bcc 78
Attach Contact 78
Attach File 78
Edit Auto Text 79
Options 79
Importance 79
Encoding 79
Show Symbols 79
Switch Input Language 80
Switch Application 80
Signed 80
To Save or Not to Save 80
Saving a Message 81
Deleting a Message 81
Messages Through the Strainer 81
For BES Users 81
Set Up a Filter 82
Are Your Settings Right? 82
BIS Users 83
Attachments 85
Opening an Attachment 85
Downloading an Attachment 86
Opening a Link from an Attachment 86
Document Attachments 86
Excel Attachments 86
PPT Attachments 86
Quick and Slick 87
Documents To Go 87
Options and More 88
E-mail Settings 88
Is It There Yet? 88
I’ll Take Plain Text to Go… 89
Who Wants Pictures? 89
General Options 89
It’s On Display 89
Hide and Seek 89
Thirty Days Old 89
Spell Check 90
What’s Next? 90
Chapter 5 BlackBerry for Text and Multimedia Messaging 91
The Shorter, the Better 91
Your BlackBerry and Messaging 91
SMS and MMS 92
BlackBerry’s SMS Application 92
Sending an SMS 93
Delivery Notifications for Sent Messages 94
Receiving an SMS 95
Deleting an SMS 95
BlackBerry’s MMS Application 95
Sending an MMS 96
MMS Attachments—Contacts or Appointments 96
BlackBerry’s PIN-to-PIN Application 97
Finding Your PIN Number 98
Messaging for Work, Not Just an Illusion 98
Convenient Shortcuts for Messaging 99
Other Features Offered 100
What’s Next? 100
Chapter 6 Calendaring on Your BlackBerry 101
A Grid, a Date, and a Few Numbers… 101
Setting Up Your Calendar 101
Making Each Day Count 102
Schedules, Memos, and Tasks 103
There Goes My Alarm 103
Clear the Clutter 104
Desktop Synchronization 104
Wireless Calendar 105
Added Features 106
Confirming Your Presence 106
Change List of Invitees 107
Multiple Calendars 107
BlackBerry Calendar Tricks 107
What’s Next? 108
Chapter 7 Contact Management on Your BlackBerry 109
Friends, Family and Business Associates… 109
Synchronize Your Contacts 109
Adding a Contact 110
Deleting a Contact 111
Editing a Contact 111
Customize Your Contacts 111
Ringtones 111
Pictures 112
Grouping Contacts 112
Organization Address Book 113
BlackBerry Contacts Tricks 113
What’s Next? 114
Chapter 8 Web Browsing 115
Browsing Experiences Enhanced… 115
Understanding the BlackBerry Browser 115
Basics 116
Options 117
Browser Configuration 117
General Properties 117
Cache Operations 118
Web Pages 119
Bookmarks—More Than Just Folded Page-ends 121
Added Tip—Excuse Me! My Wallet’s Ringing! 122
Tips and Tricks 123
What’s Next? 123
Chapter 9 Exploring Other Built-in BlackBerry Functions 124
Laurels in Its Kitty—and Still Growing 124
Media, Gallery, and More… 124
Voice Notes 124
Pictures 126
Gallery Walk-through 127
Other Available Options 127
Audio 127
Video 130
Ringtones 131
All Ring Tones 131
My Ring Tones 131
Preloaded Ring Tones 132
Download Ring Tones 132
Transfer and Import Media 132
Media Tips and Tricks 133
Tick Tock,Tick Tock 134
Clicked 136
Third-party Business Applications That Require the Camera 137
Camera in Action 138
Video Camera 139
Camera Tips and Tricks 140
Applications, Anyone? 140
Tasks 141
MemoPad 143
Calculator 143
Voice Notes Recorder 144
Voice Dialing 145
Password Keeper 145
Saved Messages 146
Games Galore 146
Look No More 147
What’s Next? 149
Chapter 10 BlackBerry as a Modem 150
The World at Your Fingertips… 150
Setting Up Your BlackBerry as a Modem 150
Setting up for Windows (For GSM/GPRS/EDGE) 151
Installing the BlackBerry Desktop Software 152
Verifying the Modem Is Installed and Functioning 153
Setting Up the Access Point Name (APN) 154
Configuring Dial-Up Networking 155
Windows 7 156
Windows Vista 156
Windows XP 156
Windows 2000 157
Connecting to the Internet Using the Dial-up Network 158
Setting Up for Windows (CDMA/EVDO) 158
Configuring Dial-Up Networking 159
Windows 7 159
Windows Vista 159
Windows XP 160
Windows 2000 160
Connecting to the Internet Using the Dial-Up Network 161
For Better Speed 161
Setting Up for Mac Users 162
What’s Next? 163
Chapter 11 Google Apps on Your BlackBerry 164
Growth with Excitement Abundant… 164
The Google Advantage 164
About Google Mobile Applications 165
What are the benefits? 167
The Bundle of Joy 168
Google Maps 168
Google Maps in Your Pocket 169
Search Map 169
Get Directions 169
My Location 169
Join Latitude 170
Show Traffic 171
Satellite View/Map View 171
Clear Map 171
Favorites 172
Street View 172
Zoom 172
Tips and Shortcuts 172
Gmail 173
Gmail in Your Pocket 174
Inbox 174
Outbox 175
Mobile Drafts 175
Contacts 175
Search Mail 175
Compose Mail 175
Send 175
Finish Later 175
Discard 175
Add Cc/Bcc 176
Check Spelling 176
Clear Field 176
Show Symbols 176
Switch Input Language 176
Open 176
Refresh 176
Archive 176
Mark As Unread 176
Add Star 177
Report Spam 177
Delete 177
Other Options 177
Accounts and Settings 177
Tips and Shortcuts 178
Calendar 179
Calendar in Your Pocket 179
Quick Add 180
Do Remember 181
News 182
Google News in Your Pocket 182
The Cherry on the Sundae 183
Reader 184
Google Reader in Your pocket 185
The Cherry on the Sundae 186
Google Search 187
Google SMS 187
YouTube 188
GOOG-411 (1800-4664-411) 188
Orkut 189
Blogger 189
Docs 189
Picasa 189
Google Apps Connector 190
What’s Next? 191
Chapter 12 Maps 192
Downloading BlackBerry Maps Application1 193
Download Through the Computer 194
Download Through the BlackBerry Browser 195
BlackBerry Maps 196
Navigational Aid 196
Locating All 198
Search the Market 199
Favorites and More 199
Directions from Start to End 200
Forwarding Directions and Routes 200
Tracking Yourself Moving 201
What’s Next? 201
Chapter 13 BlackBerry as an iPod 202
The Musical Touch 202
Roxio Media Manager 203
BlackBerry Media Sync 203
Transferring Music Files 204
Using Roxio Media Manager 205
Using a Mass Storage Facility 205
Using Bluetooth 205
Media Application 206
While Playing a Music File 207
Playlist Management 207
Standard Playlist 207
Automatic Playlist 208
Quick Tips 208
What’s Next? 209
Chapter 14 Understanding App World 210
My Berry, My World… 210
Basic System Requirements 211
Downloading Made Simple 212
Let’s Explore BAW 213
Information at Your Doorstep 215
And the Applications Are… 217
Pass the Money, Honey 218
Rated 218
What’s Next? 219
Chapter 15 General Business Apps 220
It’s All About Business 220
Apps for Business Travelers 221
Organizer Apps 221
WorldMate Live: Travel Like a Pro 221
Translators 226
Interlecta Translator 226
Guide Apps 224
WCities London 224
Local Eats 224
NYC Subway Trip Planner 225
Financial and Expense Trackers 227
Expense Tracking 227
Expense Log Pro 2 227
Stocks 230
Blue Mobile 230
Personal Banking 233
Personal Assistant 233
Apps That Help You Get Things Done 234
Upvise 234
Mind-Mapping and Brain Storming Apps 236
bMind 236
Apps That Help You Remote Connect To and Control Your Computer 237
RDM plus Remote Desktop for Mobiles 238
Remote Print 239
Job Searching Apps 240
Search Jobs Beyond com 241
Note Taking and Text Editing Apps 241
Documents To Go Premium Edition 242
Additional Apps 245
Bug Me!—Notes and Alarms 245
File Management Apps 246
File Manager Pro—Zip and File Utility 246
Wi-Fi File Transfer 248
Databases and Information Managers 249
Wireless Database Viewer Plus 249
HanDBase Enterprise Database Manager 251
Shipment and Package Tracking Apps 251
UPS Mobile 251
Social Networking and Messaging Apps 252
Social Networking Apps 252
Facebook 253
UberTwitter 255
Instant Messaging Apps 256
BlackBerry Messenger 256
Google Talk 258
Miscellaneous Apps That Help in Further Optimization 260
PayPal 260
Business Card Reader 261
Pocket 10B SE Business Calculator 261
Where’s My Phone Pro 262
MemoryUp Pro Mobile RAM Booster (Specially Designed for BlackBerry) 263
Tether 264
NetworkAcc—Mobile Network Accelerator 264
BlackBook 265
A Special Mention 267
Total Fitness 267
HandyLogs Heart 268
A New Beginning 269
Index 270

"Google Apps on Your BlackBerry (p. 153-154)

Growth with Excitement Abundant…

This experimental venture started by two students has grown beyond a mere search engine and continues to take the world by storm. “Just ‘Google’ it, will you?” has become a common part of world lingo. The word “google” might have become synonymous with search but that has not stopped the company from venturing into other avenues to provide a bundle of applications and software solutions, meeting personal and professional needs with equal ease. BlackBerry’s integration with Google Mobile Application suite comes as a reminder of its commitment to provide its users with the best available.

The Google Advantage

Small businesses across the world are turning to Google Apps for a complete solution. Educational institutions find the Google solution cost-effective and user friendly, appealing to both students and faculty alike. Entrepreneurs belonging to various industries like design and animation, media, culinary, shipment, and business have discovered the Google advantage. Some of the most obvious benefits are the following:

- Universal: Google is a universal brand today and that cannot be argued against. Work cultures around the globe use it, either in professional or personal capacity. Thus its technology isn’t alien to anybody, irrespective of culture or geographical location.

- Cost-effective: The solutions offered by Google are far more costeffective than most others available in the market, hence making it an instant hit with small businesses and other management.

- Centralized: Google minimizes issues that arise from incompatibility of versions and copy as everyone connects to the same server, thus reducing differences between regional offices in various parts of the world.

- User satisfaction: Once a Google user, always a Google user holds true, because the user satisfaction and convenience it offers remain unparalleled.

- Flexibility: The cloud computing technology adopted by Google gives its users the flexibility to work on their documents and files from anywhere. Content can be accessed from home and office alike. This advantage is of great value to the travelling professional, for obvious enough reasons.

- Internet standards: Google maintains and uses internet standards, thus allowing world-wide compatibility.

- Sizeable storage: Google’s great capacity has and will be one of its biggest USPs. Not only is it beneficial to the corporate user, but is also very attractive to the student and aspiring professional.

- Collaborate: Collaboration with other users working on the same document simultaneously can be a very valuable feature. Real time changes are accessible along with histories so that changes in documents and calendars are clear and comprehensible."