Industrial Engineering and Ergonomics (eBook)

Christopher M. Schlick is Professor of Engineering at RWTH Aachen University and head of the Institute of Industrial Engineering and Ergonomics. He is also a member of the management board of the FGAN Research Institute for Communication, Information Processing and Ergonomics (FKIE). His research interests include modeling and simulation of work and business systems as well as the ergonomic design of human-machine interfaces.

Contents 6
Industrial Engineering and Ergonomics – Visions, Concepts, Methods and Tools 11
Contributors 42
Part 1 Sectors, Value Networks and Communities 52
1 Innovation Through New Technologies 53
2 Production Technology in High-Wage Countries – From Ideas of Today to Products of Tomorrow 62
3 Innovation Champions – Or How to Achieve (Global) Competitiveness! 80
4 The Convergence Theory and the Good ICT Society – Trends and Visions 92
5 Community Ergonomics and Globalization: A Conceptual Model of Social Awareness 105
6 “Car Mechatronic”– An Open Approach for Designing a New European Core Occupational Profile 115
Part 2 Enterprises and Companies 136
7 Performance Measurement from a Macroergonomics Perspective 137
8 Technology Management 150
9 Success with Customer Inspiring Products – Monitoring, Assessment and Design of Perceived Product Quality 161
10 Pattern Languages to Create a Holistic Methodology for Product Development and to Derive Enterprise-Specific Engineering Guidelines 174
11 Reference Models – A Basis for Designing Efficient Technical Services 185
12 Service Modelling and Engineering in the Telematics Industry – The View from the Perspective of a Toll Service Provider 193
13 MedicoErgonomics – A Human Factors Engineering Approach for the Healthcare Sector 206
14 The Impact of Ergonomics 218
15 Effect Chains – A Method for Analysing Qualitative Effects in Occupational Health and Safety at Work 237
16 Multi-Perspective IT Evaluation Tool for Shift Schedules 250
17 Organizational Change and Occupational Health – Towards a Resource-Based Change Management 259
18 Designing Organizational Oblivion 271
Part 3 Cooperation in Work Groups 281
19 Goal Setting: Basic Findings and New Developments at the Team Level 282
20 Simulation of Collaborative Product Development Processes Using Agent-Based Modeling 292
21 Integrated Modeling of Work Processes and Decisions in Chemical Engineering Design 302
22 Serious Gaming: The Impact of Pervasive Gaming in Business and Engineering 317
Part 4 Holistic Activities and Work Forms 329
23 Use of Design Equations for Analyzing User Requirements in Process Control 330
24 Action Regulation Theory: Are the Characteristics of Well Designed Tasks Valid for Interactive Jobs as Well? – The Concept of Two-dimensional Task Identity in Interactive Work 345
25 Evaluation of the Quality of Job Design with the Action-Oriented Software Tool REBA – Recent Developments and Applications 354
26 How Can Creativity Be Promoted Within the Framework of Vocational Training and Further Education? 367
Part 5 Workplaces 377
27 Complexity in Ergonomics 378
28 Principles, Methods and Examples of Ergonomics Research and Work Design 393
29 Modular Concepts for Integrating Ergonomics into Production Processes 412
30 Methods for Measuring Mental Stress and Strain 424
31 Ergonomics and Human Factors: Methodological Considerations About Evidence Based Design of Work Systems 441
32 Comparison of Ergonomic Risk Assessment Methodology with an Example of a Repetitive Sawmill Board Edger Occupation 454
33 Work Science and Aviation Safety 468
34 Development of Theory and Practice in Ergonomics 482
35 Accessibility in Information Technology 496
36 Ergonomics and Design 508
37 Design of Visual and Auditory Human-Machine Interfaces with User Participation and Knowledge Support 525
38 Human-Computer Interaction in Aerial Surveillance Tasks 536
39 Implicit Interaction in Multimodal Human- Machine Systems 547
Part 6 Sensorimotor Control of Tools 561
40 Design and Evaluation of an Augmented Vision System for Self-Optimizing Assembly Cells 562
41 Visual Ergonomic Issues of LCD Displays – An Insight into Working Conditions and User Characteristics 584
42 Forty Years of Research on System Response Times – What Did We Learn from It? 597
43 Productivity Improvement with Snap-Fit Systems 616
44 Developing Seating Designs that Support Traditional Japanese Sitting Postures 630
45 Finger Fatigue: Blockings and Approximate Kinematic Invariances 642
Part 7 Autonomous Organismic Systems 651
46 Neurobehavioral Tests as Evaluation of Neurotoxically Induced Impairments of Health 652
Index 708