Microsoft Exchange Server 5.5 Unleashed

I. OVERVIEW.

1. An overview of Microsoft Exchange Server 5.5.


What's in a Name? What's New in Version 5.5 Versus Version 5.0. What's New in Version 5.0 Versus Version 4.0. Current Features and Benefits. Summary.

2. Electronic Messaging Concepts.


Messaging Concepts and Terminology. More Terminology. Messaging Standards. Network Issues. Summary.

3. Exchange Server Components.


Exchange Architecture Overview. Exchange: The Server. Directory Services. Information Store. Message Transfer Agent. System Attendant. Event Services. Directory Synchronization. Key Management. Connectors. Schedule+. Electronic Forms Designer. Summary.

4. Exchange Client Components.


Overview of Features. Architecture. Modularity. MAPI. Information Services. Profiles. Microsoft Schedule+. Summary.

5. Administrative Concepts.


Administrator Roles. Task Overview. Meeting Users' Needs. Establishing Policies and Procedures. Disaster Recovery. Summary.

II. PLANNING.

6. Planning for Optimal Server Performance.


The Number of Users Per Server. Choosing the Right Processor. Choosing the Right Disk Subsystem. Choosing the Right Amount of RAM. Microsoft Exchange Optimizer. Windows NT Performance Monitor Counters. Simulating a User Load with LoadSim. Summary.

7. Considerations for a Successful Rollout.


Physical Considerations. Windows NT Domains. Network Considerations. Server Hardware Design. Naming Conventions. Distribution Lists. Exchange Sites. Sites and NT Domains. Connecting Exchange Sites. Linking Sites. Connectors. User Considerations. Summary.

8. Exchange Server: Migration and Coexistence.


Benefits of Upgrading to Microsoft Exchange Server. Version 5.x. The Coexistence of Versions 4.0 and 5.x. Before You Begin. Upgrading Your Windows NT Server Operating System. MIPS and PowerPC Machines. Exchange Server 4.0 Service Packs. Upgrading Bridgehead Servers. Upgrade Approaches. Scheduling Server Upgrades. Upgrading Servers. Running the Performance Optimizer. Upgrading the Key Management Server. Installing Version 4.0 Servers After Upgrading to Version 5.x. Summary.

9. Exchange Server and the Internet.


Why Is Internet Support So Darned Important? Planning to Use Internet Protocols. Support for Internet Standards in Exchange Server 5.5. Connecting Exchange Server to the Internet. Internet References. Summary.

10. Migrating from Lotus cc:Mail.


Planning for a Smooth Migration. Tools of the Trade. Sample Roadmap for cc:Mail Migration. Summary.

11. Migrating from Microsoft Mail.


Crash Conversion Versus Staged Migration. Crash Conversion: Directory Export/Import. Message Transfer: Microsoft Mail Connector. Directory Synchronization. Retiring the MS Mail SMTP Gateway. Summary.

III. IMPLEMENTATION.

12. Installing Microsoft Exchange Server.


Editions of Exchange Server. Before You Run Setup. Running Setup. Finishing Setup: Microsoft Exchange Optimizer. Microsoft Exchange Server Icons. Installing the Microsoft Exchange Server Enterprise. Edition in a Clustered Environment. Summary.

13. Configuring Basic Server Operations.


Exchange Administrator Program Overview. Basic Server Operations Overview. Configuring the Exchange Directory. Configuring the Information Store. Public Folders. Configuring the Message Transfer Agent. Configuring the System Attendant. Summary.

14. Installing Microsoft Exchange Clients.


The Outlook Family. Preinstallation Checklist. Stand-Alone Installations. Installing for the Enterprise. Internet Explorer Administration Kit. Client Install Point. Administrative Installation. Outlook Setup Editor. Network Installation Wizard. Systems Management Server. Summary.

15. Configuring Microsoft Exchange Clients.


Architecture Review. The Outlook Family. Client Configuration. Profiles and Information Services. Folders. RAS and Working Offline. Address Books. Other User Options. Summary.

16. Connecting to Other Mail Systems.


Microsoft Mail Connector. Lotus cc:Mail Connector. Internet Mail Service (IMS). X.400 Connector. Summary.

17. The Internet Mail Service.


Internet and IMS Terminology. What Is the IMS, and How Is It Different from the IMC? IMS Architecture. Using the IMS: Connectivity Scenarios. Internet/Intranet/Extranet. Installation and Configuration. Common Questions and Issues. Summary.

18. Connecting to Other Exchange Sites.


Different Messaging Connectors. Choosing a Connector. Multiple Connectors. How Does Exchange Select a Connector? Property Pages Appearing in All Connectors. Site Connector. The X.400 Connector. Dynamic RAS Connector. Internet Mail Service. Summary.

19. Configuring Directory Replication.


Directory Replication Within a Site. Directory Replication Between Sites. Connected Sites. Configuring the Directory Replication Connector. Summary.

IV. ADMINISTRATION.

20. Directory Synchronization with Microsoft Mail.


Directory Synchronization Overview. Configuring Exchange as the DirSync Server. Configuring Exchange as a DirSync Requestor. Summary.

21. Exchange Messaging Security with Key Management.


Server. Cryptography Basics. Installing Key Management Server. Configuring Additional Sites to Use Key Management Server. Key Management Server Administration. Security-Enabling Your Users. Completing Security-Enabling: The User's View. Key Recovery. Revoking Advanced Security from a User. Renewing User Certificates. Backing Up and Restoring. Planning and Scaling Considerations. Digital Signatures in Exchange Clients. Message Encryption in Exchange Clients. Sending Secure Mail Between Organizations. Restrictions on Encryption Software: U.S. Export Regulations. Defense Messaging System. Summary.

22. User Management with Exchange.


Types of Recipients. Planning for User Management. Creating Exchange Recipients. Mailbox Administration. Summary.

23. The Exchange Directory.


Directory Concepts. Concepts. Exchange and X.500. Exchange Directory and the NT Registry. The Exchange Directory Schema. Directory Import. Directory Export. Directory Security. Lightweight Directory Access Protocol (LDAP). Address Book Views. Summary.

24. Public Folders.


What Is a Public Folder? What Do I Put in Public Folders? How Do Things Get into Public Folders? Public Folders as an E-Mail Recipient. Special Public Folders. Public Folder Favorites. Public Folder Instances/Replicas. Access to Public Folders in Another Exchange Site. Folder Assistant Rules. Moderated Public Folders. Location. Administration of Public Folders. Creation and Deletion of Public Folders. Public Folder Properties. Client Access Permissions. Expiration of Public Folder Contents. Public Folder Replication. Advanced Tab. Public Information Store Property Pages. Summary.

V. MAINTENANCE AND TROUBLESHOOTING.

25. Backup and Recovery.


Exchange Data. Backing Up the Exchange Server. Recovering from a Disaster. Summary.

26. Maintaining Exchange.


Maintenance Tools. The Exchange Directory Tree. Exchange Server Registry Entries. User Maintenance. Maintaining Public Folders. Maintaining the Exchange Databases. Maintaining the Message Transfer Agent (MTA). Maintaining the Connectors. Backing Up and Restoring the Exchange Environment. Restoring Data from a Backup. Backup and Restore Considerations. Summary.

27. Monitoring and Preventing Problems.


Windows NT Performance Monitor. Auto-Installed Performance Monitor Workspaces. Exchange-Specific Performance Monitor Counters. Microsoft Exchange Server Monitors. Information Store Maintenance. Summary.

28. Diagnosing the Cause of a Problem.


General Diagnostic Utilities. Message Tracking. Windows NT Administrative Tools. Summary.

VI. MORE THAN JUST E-MAIL.

29. Understanding and Using LoadSim.


What's New in LoadSim 5.5. What Was New in LoadSim 5.0. An Introduction to LoadSim. Getting Started with LoadSim. Customizing LoadSim Test Properties. Saving Your Work and LoadSim Settings. Initializing the Exchange Database. Running the Test. Obtaining the LoadSim Score: LSLOG. Techniques for Gathering Useful Data. Techniques for Analyzing Data. Summary.

30. The Exchange Electronic Forms Designer.


What Is EFD? What Are Exchange Forms? Exchange Forms in the Workplace. Administrator's Roles. Basic Design Process. A Quick Tour of EFD. A Sample Expense Report. The Approve Form. The Decline Form. Integrating the Expense Report, Approve, and Decline Forms. Testing the Integration of the Forms. Placing the Forms in the Organization Forms Library. Advanced Topics. Related Topics. Summary.

31. Workflow with Exchange: Keyfile's Keyflow.


Introduction to Workflow. Integration with Exchange and Windows NT. Installing and Configuring the Keyflow Server. Installing the Keyflow Client. Using the Keyflow Client. Sample Flow Templates. Starting a Flow from a Word 97 Macro. Summary.

32. Exchange Server as Part of the Active Server Platform.


What's So Cool About Exchange Applications on the Web? 9. The Basics: Understanding IIS, Active Server Pages, and. Exchange. Collaboration Data Objects. Designing an Application. Building an Application. Using Your Web Application. Summary.

VII. APPENDIXES.

A. Third-Party Add-On Products.


Action Technologies, Inc 9. Active Voice Corporation. ActivExchange. Alcom Corporation. ARDIS. AT&T Wireless Systems Inc., Wireless Data Division. Attachmate Corporation. BMC Software. Caere Corporation. Cheyenne Software. Seagate Software. Desktop Data, Inc 9. EDISYS Ltd 9. Eicon Technologies. Ericsson, Inc 9. Fenestrae. FileNet Corporation. Fulcrum Technologies, Inc 9. Icom Solution, Ltd 9. Individual, Inc 9. Inmarsat. Inso Corporation. IKON Office Solutions. JetForm Corporation. Keyfile Corporation. Legato Systems. The MESA Group, Inc 9. Mitel Corporation. Octel Communications Corporation. OMTOOL, Ltd 9. Optus Software, Inc 9. PC DOCS, Inc 9. Pivotal Software, Inc 9. Reach Software Corporation. Sax Software. Seagate Software, Network & Storage Management Group. SpectraFAX Corporation. Symantec Corporation, The Delrina Group. Telesis North Inc 9. Trax Software, Inc 9. Trend Micro, Inc 9. Verity, Inc 9. Wang Software. Worldtalk Corporation. Summary.

B. Command Reference.


ADMIN. EDBUTIL. ISINTEG. LoadSim. LSLOG. MTACHECK. NEWPROF. Client Command-Line Switches. NET Commands. Summary.

C. Glossary.
Index.