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Amy S. Kinser, Esq., Series Editor Amy holds a B.A. degree in Chemistry with a Business minor and a J.D. from the Maurer School of Law both at Indiana University. After working as an environmental chemist, starting her own technology consulting company, and practicing intellectual property law, she has spent the past eleven years teaching technology at the Kelley School of Business in Bloomington, Indiana.   Currently, she serves as the Director of Computer Skills and Senior Lecturer at the Kelley School of Business at Indiana University.  She also loves spending time with her two sons, Aidan and J. Matthew, and her husband J. Eric. Barbara S. Stover Barbara received her B.S. degree from Ohio University and her M.A. degree from The George Washington University. Her teaching career spanned 35 years, with 25 years as a professor in the Information Technologies department at Marion Technical College in Marion, Ohio. 

OUTLOOK

WORKSHOP: Communicating with E-mail, and Managing Contacts, Calendars, and Tasks

PREPARE CASE: Managing Corporate Event Planning Using Outlook

Introduction to Outlook and E-mail

Identifying the Components of the Outlook Window

Describing the Basics of E-mail

Managing the Inbox

Managing Mail Folders

Composing an E-mail Message

Attaching Documents

Using Signatures

Emphasizing Text

Sending and Receiving E-mail

Replying to an E-mail Message

Forwarding a Message

Managing E-mail

Using Categories

Working with Conversations

Moving Message to Folders

Filtering and Searching E-mail

Printing an E-mail Message

Organizing Your Life with Contacts, Calendars, Tasks, and Notes

Creating and Using Contacts

Adding Contacts

Organizing Contacts

Creating Contacts Folders

Modifying Contacts Views

Sorting Columns

Printing a Contacts List

To Create a Contact Group

Using a Contact Group

Managing the Calendar

Identifying Calendar Features

Adding Calendars

Adding Appointments

Adding a Meeting

Adding a Recurring Appointment

Updating a Recurring Appointment

Setting a Private Appointment

Applying Conditional Formatting

Printing a Calendar View

Managing Tasks and Notes

Creating Tasks

Updating Tasks

Changing the Task List Views

Managing Tasks

Marking Tasks as Complete

Printing a Task List

Creating Notes

Concept Check

Key Terms

Visual Summary

Practice

Practice Case 1

Practice Case 2

Problem Solve

Problem Solve Case 1

Perform

Perform in Your Career

How Others Perform