Mastering Microsoft Lync Server 2010

Nathan Winters is a Unified Communications Technical Specialist (TS) at Microsoft U.K. He has worked with some of the U.K.'s largest companies deploying Microsoft Exchange 2007 and 2010 and Office Communications Server 2007 and Lync 2010. In 2006, Nathan founded the Microsoft Messaging and Mobility User Group U.K. He is a four-time MVP for Exchange Server, a speaker at events in both the U.S. and U.K., and a published writer with leading industry resources such as Windows IT Pro magazine and Microsoft TechNet Magazine . Keith Hanna , Microsoft Certified Master for Microsoft Office Communications Server (OCS), is a Senior Consultant with Microsoft Consulting Services. He has been working with OCS and Lync since before they launched and has been involved with some of the world's largest deployments. He also develops content for the Microsoft Lync Ignite training series with Microsoft TechNet and has contributed to the Lync Resource Kit.

Introduction xv Part 1 Fundamentals 1 Chapter 1 What's in Lync ? 3 Chapter 2 Standards and Protocols 31 Chapter 3 Security 61 Chapter 4 Clients 95 Part 2 Getting Lync Up and Running 125 Chapter 5 Planning Your Deployment 127 Chapter 6 Installation 169 Chapter 7 Migration and Upgrades 225 Part 3 Administration 265 Chapter 8 Introduction to PowerShell and the Lync Management Shell 267 Chapter 9 Role-Based Access Control 305 Chapter 10 User Administration 329 Chapter 11 Archiving and Monitoring 363 Chapter 12 Troubleshooting 395 Part 4 Voice 421 Chapter 13 Getting Started with Voice 423 Chapter 14 Call Admission Control 453 Chapter 15 E911 and Location Information Services (LIS) 493 Chapter 16 Extended Voice Functionality 511 Part 5 Integration 555 Chapter 17 Exchange, SharePoint, and Group Chat 557 Chapter 18 Third-Party Integration 597 Part 6 Mobile Devices 639 Chapter 19 Mobile Devices 641 Appendix A The Bottom Line 661 Appendix B Adoption 689 Index 697