Information Technology Project Management 4E

CHAPTER 1 The Nature Of Information Technology Projects 1 CHAPTER 2 Conceptualizing And Initializing The IT Project 30 CHAPTER 3 The Project Infrastructure 76 CHAPTER 4 The Human Side Of Project Management 103 CHAPTER 5 Defining And Managing Project And Product Scope 136 CHAPTER 6 The Work Breakdown Structure And Project Estimation 157 CHAPTER 7 The Project Schedule And Budget 197 CHAPTER 8 Managing Project Risk 253 CHAPTER 9 Project Communicaton, Tracking, And Reporting 287 CHAPTER 10 IT Project Quality Management 324 CHAPTER 11 Managing Organizational Change, Resistance, And Conflict 360 CHAPTER 12 Project Procurement Management And Outsourcing 386 CHAPTER 13 Leadership And Ethics 403 CHAPTER 14 Project Implementation, Closure, And Evaluation 426 APPENDIX: An Introduction To Function Point Analysis 447 INDEX 459