Professional Unified Communications Development with Microsoft Lync Server 2010

George Durzi is a Principal Consultant at Clarity Consulting where he focuses on building solutions on the Microsoft platform. He helped build the developer training content for Microsoft Lync Server 2010. Michael Greenlee is an implementation manager for Clarity Connect, a next-generation contact center platform developed by Clarity Consulting on the Microsoft Unified Communications platform.

INTRODUCTION. CHAPTER 1 Building Communications Solutions with Microsoft Lync Server 2010. CHAPTER 2 Integrating Microsoft Lync Functionality into Your Applications. CHAPTER 3 Building Communications Clients with the Microsoft Lync 2010 Managed API. CHAPTER 4 Adding Context to Conversations. CHAPTER 5 Building Custom Communications Clients with Lync UI Suppression. CHAPTER 6 Introduction to the Unifi ed Communications Managed API. CHAPTER 7 Starting Up and Shutting Down a UCMA Application. CHAPTER 8 Two - Party Call Control with UCMA. CHAPTER 9 Presence with UCMA. CHAPTER 10 Contact and Group Services in UCMA. CHAPTER 11 Conference Services in UCMA. CHAPTER 12 Advanced Media Control in UCMA. CHAPTER 13 Debugging UCMA Applications. CHAPTER 14 Building Communications- Enabled Business Processes with the UCMA 3.0 Workfl ow SDK. INDEX.