CompTIA Strata Study Guide

Andrew Smith has over 15 years of experience in education, including course leadership, creating new programs, and helping coauthor several course books for BTEC and ICT students in the United Kingdom. He holds the lead position for Cisco networking in the Department of Communications and Systems, within the faculty of Mathematics, Computing, and Technology at the Open University. Faithe Wempen , MA, is an A+-certified PC technician and the author of over 120 books on computer hardware and software. She teaches computer technology at Purdue University, and her online technology courses have educated over a quarter of a million students.

Preface xxiii Introduction xxix Assessment Test xlv Part I Understanding Computer Hardware 1 Chapter 1 Processing and Memory 3 Chapter 2 Input and Storage Devices 31 Chapter 3 Peripherals and Networking 71 Part II Installation, Maintenance, and Upgrades 133 Chapter 4 Setting Up a Computer 135 Chapter 5 Maintaining a Computer 163 Chapter 6 Installing and Configuring Software 213 Chapter 7 Updating and Upgrading Hardware 261 Part III Troubleshooting and Security 289 Chapter 8 Troubleshooting Operational Problems 291 Chapter 9 Security and Access Control 317 Chapter 10 Safe, Legal, and Green Computer Usage 365 Appendix About the Companion CD 391 Glossary 395 Index 421