Augmenting Employee Trust and Cooperation

Dr. Andrei O. J. Kwok is a Senior Lecturer at the Department of Management, Sunway University Business School. He holds a Ph.D. in Management from Monash University Malaysia. His research focuses on decision-making behavior (trust and cooperation) and emerging/frontier technologies. Andrei has published multidisciplinary and interdisciplinary papers in several leading international journals. Currently, he serves on the editorial board of SN Business & Economics. Before joining academia, he managed international cross-functional teams in several global technology MNCs, such as Seagate, delivering high-complexity R&D projects, coaching and training high-performance teams to meet organizational goals, and client partnership development. Andrei is also professionally certified as PMI-Agile Certified Practitioner®, Certified Scrum Master®, and Project Management Professional®. He is also a member of the Chartered Management Institute. Associate Professor Motoki Watabe, at the Department of Management, is the Director of Neurobusiness Behavioural Laboratory (NBL) at the School of Business, Monash University Malaysia. Motoki has been working on the emergence of trust, fairness, and cooperation in organization and society with behavioral experimental and neuroscientific methods. He obtained Ph.D. in sociology at the University of California, Los Angeles. Specific major was social psychology and organizational behavior. He started his academic career at Kyoto University, Japan, and moved to Waseda University in 2007. He joined Monash in 2013 as an Associate Professor. He has been the Vice-Director of Neurobusiness from 2014-2018 and the Director of Graduate Research from 2015-2018. He has published papers in psychology, economics, political science, sociology, and neuroscience journals. His co-authored book “Unpleasant Workplace” became a best-seller book of 2008 in Japan. Professor Pervaiz K. Ahmed is the Head of School (School of Business), Monash University Malaysia, Director of the Global Asia in the 21st Century (G21) and also Director of the Enterprise and Innovation Hub (eiHub). Pervaiz held a number of senior academic positions in the UK. Pervaiz has published extensively in international journals. He is a regular keynote speaker and won numerous academic awards for his research. He has served as editor and sat on the editorial boards of several international journals. His research interests cut across entrepreneurship, religion, ethics, and social responsibility. He has extensive experience working with and advising blue chip companies and public sector organizations, such as Unilever, Ford, AT&T, NCR, British Telecommunications, and the NHS in Europe. He has also been involved with corporate clients in Asia such as Malaysia Airlines, CELCOM, Sunway Group as well as government agencies such as the Singapore National Productivity Council. He has also been involved with the Islamic Development Bank as well as the Government of Dubai’s Public Sector Innovation and Improvement Initiative. Recently, he has served on projects commissioned by Economic Planning Unit (EPU), Ministry of International Trade (MITI) and APEC secretariat.

Chapter 1. Rewards: An intersection between psychology and management.- Chapter 2. Excessive extrinsic rewards in workplace relationships.- Chapter 3. Psychological contract and rewards.- Chapter 4. Individual differences in cooperation.- Chapter 5. Does trust matter?.- Chapter 6. Strategic organizational decision-making.