Creating Great Visitor Experiences

A Guide for Museum Professionals

Colleen Higginbotham Colleen Higginbotham (Autor)

Buch | Hardcover

140 Seiten

2022
American Alliance of Museums (Verlag)
978-1-5381-5021-4 (ISBN)

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Creating Great Visitor Experiences: A Guide for Museum Professionals will help museums define their service, hire and train a dynamic frontline team, and spread a culture of service throughout their institution.

Colleen Higginbotham is the Deputy Director for Visitor Experience at the Chrysler Museum of Art in Norfolk, VA. She has over 25 years of customer service management experience and is passionate about creating individual experiences and matching the right service to the right visitor.

Erscheinungsdatum	21.07.2022
Reihe/Serie	American Alliance of Museums
Sprache	englisch
Maße	191 x 247 mm
Gewicht	485 g
Themenwelt	Kunst / Musik / Theater
	Geisteswissenschaften ► Geschichte ► Hilfswissenschaften
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-10	1-5381-5021-2 / 1538150212
ISBN-13	978-1-5381-5021-4 / 9781538150214
Zustand	Neuware