The Right Sensory Mix

Decoding Customers’ Behavior and Preferences

(Autor)

Buch | Hardcover
XXVII, 322 Seiten
2022 | 2nd ed. 2022
Springer Berlin (Verlag)
978-3-662-63794-4 (ISBN)

Lese- und Medienproben

The Right Sensory Mix - Diana Derval
74,89 inkl. MwSt

Many companies fail to acknowledge and analyze disparities observed among customers and simply put them down to culture or emotion. New neuroendocrinological research proves that people are rational: They just have a different biological perception of the same stimulus. Their preferences, behavior, and decisions are strongly influenced by the hundreds of millions of sensors monitoring their body and brain. People with more taste buds are, for example, sensitive to bitterness and are more likely to drink their coffee with sugar or milk, or to drink tea.

This book helps product managers, marketers, and corporate decision-makers understand and predict customers' behavior and preferences. It provides the tools to design the right sensory mix (color, shape, depth, taste, smell, texture, and sound) for each product, and fine-tune their positioning and range for every local market. Using cases from different sectors, the author shows that this approach delivers planet and people-friendly innovations which have a higher chance of success in the market.

lt;p>Prof. Diana Derval, PhD, EMBA, is the chair of DervalResearch and a pioneer at decoding human behavior and preferences with biosciences. Harvard Business Review contributor, award-winning author, patented inventor, and social entrepreneur, Diana turns fascinating neuroscientific breakthroughs into powerful predictive tools and helped Fortune 500 firms including L'Oréal and Philips accelerate their development with a focus on planet and people-friendly products and experiences.

1. Magnetic Sense, AI, and the Future of Mobility.- 2. Taste, Product Preferences, and the Future of Shopping.- 3. Polarized Light, Space Exploration, and the Future of Luxury.- 4. Colors, the Microbiome, and the Future of Beauty.- 5. Space and Time Perception, XR, and the Future of Communication.- 6. Sense of Motion, eSports, and the Future of Entertainment.- 7. Sense of Smell, Biomarkers, and the Future of Health.- 8. Sense of Status, Serious Gaming, and the Future of Work.- 9. Sense of Touch, Vibration, and the Future of Human Experience (HX).- 10. Sound and Voice Perception, IoT, and the Future of Living.

Erscheinungsdatum
Reihe/Serie Management for Professionals
Zusatzinfo XXVII, 322 p. 86 illus., 80 illus. in color.
Verlagsort Berlin
Sprache englisch
Maße 155 x 235 mm
Gewicht 685 g
Themenwelt Geisteswissenschaften Psychologie
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Schlagworte Behavioral Neuromarketing • New Product Development • Product design • Sensory Marketing • Sensory Science • User Experience
ISBN-10 3-662-63794-4 / 3662637944
ISBN-13 978-3-662-63794-4 / 9783662637944
Zustand Neuware
Haben Sie eine Frage zum Produkt?
Mehr entdecken
aus dem Bereich
wie man Menschen wirklich weiterbringt

von Svenja Hofert

Buch | Softcover (2024)
Vahlen (Verlag)
26,90
Erfolgreich durch modernes Management & Leadership

von Roman Stoi; Ralf Dillerup

Buch | Hardcover (2022)
Vahlen (Verlag)
59,00