Skilled Interpersonal Communication - Owen Hargie

Skilled Interpersonal Communication

Research, Theory and Practice

(Autor)

Buch | Softcover
662 Seiten
2021 | 7th edition
Routledge (Verlag)
978-1-032-00878-3 (ISBN)
62,30 inkl. MwSt
Established as the foremost textbook on communication, the seventh edition of Owen Hargie’s Skilled Interpersonal Communication is thoroughly revised and updated with the latest research findings, theoretical developments and applications.

The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. People have a deep-seated and universal need to interact with others, and the greater their communicative ability the more satisfying and rewarding will be their lives. The main focus of this book is on the identification, analysis and evaluation of the core skills needed in these interactions. The first two chapters provide details of the nature of interpersonal communication and socially skilled performance, respectively, with a review of the main theoretical perspectives pertaining to each. The book then offers detailed accounts of the fourteen main skill areas: nonverbal communication, reinforcement, questioning, reflecting, listening, explaining, self-disclosure, set induction, closure, assertiveness, influencing, negotiating and interacting in and leading group discussions. The book concludes with a discussion on the ethical issues in interpersonal communication. This new edition also features an extended section on groupthink and analyses the impact of the coronavirus pandemic on aspects such as greeting patterns and the effectiveness of Project Fear by the UK government to secure citizen compliance.

Written by one of the foremost international experts in the field, this is essential reading for students of interpersonal communication in general and to qualified personnel and trainees in many fields.

Owen Hargie is Emeritus Professor of Communication at Ulster University. His special areas of interest are in the fields of interpersonal, organisational, health and inter-cultural communication, and he is a prolific author and researcher in these areas. He is a visiting professor at several universities and a communication consultant for numerous organisations.

List of Figures

Preface






The Features of Interpersonal Communication



A Conceptual Model of Skilled Interpersonal Communication



Communicating Without Words: Skilled Nonverbal Behaviour



Rewarding Others: The Skill of Reinforcing



Finding Out About Others: The Skill of Questioning



Showing Understanding for Others: The Skill of Reflecting



Paying Attention to Others: The Skill of Listening



Getting Your Message Across: The Skill of Explaining



Telling Others About Yourself: The Skill of Self-Disclosure



Opening and Closing Interactions: The Skills of Set Induction and Closure



Standing Up for Yourself: The Skill of Assertiveness



Using Your Influence: The Skill of Persuasion



Working Things Out Together: The Skill of Negotiating



Working with Others: Skills of Participating in And Leading Small Groups



Concluding Comments

Bibliography

Name Index

Subject Index

Erscheinungsdatum
Zusatzinfo 27 Line drawings, black and white; 27 Illustrations, black and white
Verlagsort London
Sprache englisch
Maße 174 x 246 mm
Gewicht 1420 g
Themenwelt Geisteswissenschaften Psychologie Allgemeine Psychologie
Geisteswissenschaften Psychologie Arbeits- und Organisationspsychologie
Geisteswissenschaften Psychologie Sozialpsychologie
Mathematik / Informatik Mathematik
Sozialwissenschaften Kommunikation / Medien Kommunikationswissenschaft
ISBN-10 1-032-00878-4 / 1032008784
ISBN-13 978-1-032-00878-3 / 9781032008783
Zustand Neuware
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