Technology Run Amok

Ian Mitroff is Senior Affiliate of The Center for Catastrophic Risk Management, University of California - Berkeley, USA. He is Professor Emeritus of the Annenberg School of Communication and the Marshall School of Business, University of Southern California, USA, where he was the Harold Quinton Distinguished Professor of Business Policy. Dr. Mitroff is regarded as one of the founders of the discipline of Crisis Management and founded and directed the USC Center for Crisis Management. Known for his thinking and writing on a wide range of business and societal issues, he is the author of 37 books and is a frequent blogger for the Huffington Post.

1. Introduction.- 1. The Revolution of Everything.- 2. It's All About Systems.- 3. Wicked Messes: The Pioneering Work of Horst Rittel and Russ Ackoff.- 4. The Psychodynamics of Messes: The Pioneering Work of Melanie Klein and Donald Winicott. 5.- Why Bigger Is Not Always Better: Further Thoughts on Complex, Messy Systems.- 6. Big Data Big Wisdom: Mismanaging 21st Century Problems with 19th Century Thinking.- 7. The Ethics of Complex Messy Systems.- 8. How Technology Both Enhances and Diminishes Our Humanity.- 9. Contesting The Technological Mindset: A Humanistic Mindset.- 10. Crisis Management: Coping With Technology.- 11. Inquiry Systems: William James, John Dewey, Edward Singer, C West Churchman.- 12. Future Crises: William James, John Dewey, Edward Singer, C West Churchman.