Technical Communication

Mike Markel was director of technical communication at Boise State University. The former editor of IEEE Transactions on Professional Communication, he is the author of numerous articles and six books about technical communication, including Ethics and Technical Communication: A Critique and Synthesis. Stuart A. Selber is Associate Professor of English at Penn State and Director of The Penn State Digital English Studio. He is a past president and Fellow of the Association of Teachers of Technical Writing, a past president of the Council for Programs in Technical and Scientific Communication, and a past chair of the CCCC Committee on Technical Communication. He has received several national awards for outstanding research publications.

Part 1 Understanding the Technical Communication Environment.- 1 Introduction to Technical Communication.- 2 Understanding Ethical and Legal Considerations.- 3 Writing Technical Documents.- 4 Writing Collaboratively.- Part 2 Planning the Document.- 5 Analyzing Your Audience and Purpose.- 6 Researching Your Subject.- 7 Organizing Your Information.- Part 3 Developing and Testing the Verbal and Visual Information.- 8 Communicating Persuasively.- 9 Emphasizing Important Information.- 10 Writing Correct and Effective Sentences.- 11 Designing Print and Online Documents.- 12 Creating Graphics.- 13 *Evaluating and Testing Technical Documents.- Part 4 Learning Important Applications.- 14 Corresponding in Print and Online.- 15 Applying for a Job.- 16 Writing Proposals.- 17 Writing Informational Reports.- 18 Writing Recommendation Reports.- 19 Writing Lab Reports.- 20 Writing Definitions, Descriptions, and Instructions.- 21 Making Oral Presentations.- Appendix.