Working in America

Amy S. Wharton

Part I Conceptual Foundations; Chapter 1 Alienated Labour, Karl Marx; Chapter 2 Bureaucracy, Max Weber; Chapter 3 Fundamentals of Scientific Management, Frederick Winslow Taylor; Chapter 4 The Division of Labor, Harry Braverman; Chapter 5 The Managed Heart, Arlie Russell Hochschild; Chapter 6 Over the Counter, Robin Leidner; Part II The New Workplace; Chapter 7 Neo-Taylorism at Work, Martha Crowley, Daniel Tope, Lindsey Joyce Chamberlain, Randy Hodson; Chapter 8 Globalization, Flexibility and New Workplace Culture in the United States and India, Bhavani Arabandi; Chapter 9 Shift Work in Multiple Time Zones, Vicki Smith; Chapter 10 Emotional Life on the Market Frontier, Arlie Hochschild; Part III On the Job; Chapter 11 Nannies on the Market, Cameron Lynne Macdonald; Chapter 12 Making Firefighters Deployable, Matthew Desmond; Chapter 13 The Managed Hand, Miliann Kang; Chapter 14 Professionalizing Body Art, Michelle Lee Maroto; Chapter 15 Hiring as Cultural Matching, Lauren A. Rivera; Chapter 16 Looking Good and Sounding Right, Christine L. Williams, Catherine Connell; Part IV Work and Inequality; Chapter 17 American Beliefs about Income Inequality, Leslie McCall; Chapter 18 Are Some Emotions Marked Whites Only?, Adia Harvey Wingfield; Chapter 19 Pride and Prejudice, András Tilcsik; Chapter 20 Skills on the Move, Jacqueline Hagan, Nichola Lowe, Christian Quingla; Chapter 21 If You're So Smart, Why Aren't You the Boss?, Heather A. Haveman, Lauren S. Beresford; Part V Work and Family; Chapter 22 Do Traditional Fathers Always Work More?, Rebecca Glauber, Kristi L. Gozjolko; Chapter 23 Normative Discrimination and the Motherhood Penalty, Stephen Benard, Shelley J. Correll; Chapter 24 Time Work by Overworked Professionals, Phyllis Moen, Jack Lam, Samantha Ammons, Erin L. Kelly; Chapter 25 Stereotyping Low-Wage Mothers Who Have Work and Family Conflicts, Lisa Dodson; Chapter 26 Toward a Model of Work Redesign for Better Work and Better Life, Leslie A. Perlow, Erin L. Kelly;