Business NLP For Dummies (eBook)

Lynne Cooper is a change facilitator with extensive business and management experience. She uses NLP to help business leaders bring about fast and sustainable change for themselves and their organisations. She specialises in developing leadership skills and improving team work to maximise performance.

Introduction 1

Part I: The Difference That Makes the Difference 7

Chapter 1: Achieving Business Excellence with NLP 9

Chapter 2: Overcoming the Barriers to Success 23

Chapter 3: Utilising NLP Principles at Work 37

Part II: Building Working Relationships That Work 51

Chapter 4: Understanding More, Achieving More through Communication 53

Chapter 5: Making Sense of Other People for Better Influence 69

Chapter 6: Building Rapport: The Heart of Successful Relationships 87

Chapter 7: Using Words to Get Results 109

Chapter 8: Choosing and Anchoring Positive Emotions 135

Part III: Leading People to Perform 155

Chapter 9: Leading from Within: Managing Your Emotions 157

Chapter 10: Inspiring and Motivating with Artfully Vague Language 179

Chapter 11: Giving Feedback to Fuel Improvement 201

Chapter 12: Coaching for Peak Performance 215

Chapter 13: Handling Difficult People 237

Part IV: Achieving Business Excellence 251

Chapter 14: Creating a Compelling Vision 253

Chapter 15: Maximising Success through Change 271

Chapter 16: Setting and Achieving Goals 287

Chapter 17: Modelling Winning Performance 303

Part V: The Part of Tens 323

Chapter 18: Ten Business Benefits of NLP 325

Chapter 19: Ten Tips for Using NLP in Business 331

Chapter 20: Ten Online NLP Resources 335

Chapter 21: Ten Great Reads to Build Your Business NLP Library 339

Index 343