Communicating Emotion at Work
Seiten
2011
Polity Press (Verlag)
978-0-7456-4895-8 (ISBN)
Polity Press (Verlag)
978-0-7456-4895-8 (ISBN)
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Vincent R. Waldron is Professor of Communication Studies at Arizona State University.
List of Figures and Tables. Preface
1 Emotional Connections: Intersections of Communication, Work, and Feeling.
2 Communicating Emotion: Levels of Organization and Forms of Expression.
3 Emotional Occupations.
4 Work Relationships: Getting Emotional with Peers, Supervisors, and Others.
5 Emotion and Organizational Morality.
6 Emotional Trends.
References.
| Reihe/Serie | Key Themes in Organizational Communication |
|---|---|
| Verlagsort | Oxford |
| Sprache | englisch |
| Maße | 154 x 217 mm |
| Gewicht | 413 g |
| Themenwelt | Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie |
| Sozialwissenschaften ► Kommunikation / Medien ► Allgemeines / Lexika | |
| Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft | |
| ISBN-10 | 0-7456-4895-9 / 0745648959 |
| ISBN-13 | 978-0-7456-4895-8 / 9780745648958 |
| Zustand | Neuware |
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