Work Analysis in the Knowledge Economy (eBook)
XVII, 284 Seiten
Palgrave Macmillan (Verlag)
978-3-319-94448-7 (ISBN)
This practical book addresses the questions of how does one perform a work analysis? How can complex work be documented? How can the information be used by organizations, technical schools, and government agencies? Readers will find detailed descriptions of numerous work analysis techniques, along with case studies and example documents from actual organizational and national workforce development situations.
This book serves as a relatively comprehensive resource for human resource development professionals in range of settings. The book should also be useful for human resource managers, line managers and supervisors, and other professionals such as quality and safety staff. Readers will value the information in the book, based on the author's extensive experience, which is presented in a clear and concise approach.
Ronald L. Jacobs, Ph.D. is Professor of Human Resource Development, University of Illinois at Urbana-Champaign, and is principal of RL Jacobs & Associates. Ron has written many articles and book chapters, and has authored or edited six books. Ron is emeritus professor at The Ohio State University. In his academic role, Ron has prepared over 300 practitioners and 40 professors and researchers globally.
Among Ron's areas of research are learning and performance, workforce development, and knowledge work. His writings on workforce development have helped defined the term and the questions it seeks to address. Ron is known for coining the term structured on-the-job training (S-OJT), and is the author of Structured On-the-Job Training: Unleashing Employee Expertise in the Workplace, the most comprehensive guide about this training approach.
Ron has served as editor of Human Resource Development Quarterly, the major journal of the field, and has received numerous recognitions and awards for his research contributions, including awards from ASTD and the Academy of Human Resource Development. He was inducted in the International Adult and Continuing Education (IACE) Hall of Fame for his contributions to learning and performance. The International Federation of Training and Development Organizations has honored Ron for his research related to knowledge work.
Ron has extensive consulting experience in global organizations and government agencies. In addition, Ron works with small and medium-sized companies in his home state of Illinois, through the Illinois Manufacturing Excellence Center. Ron's work on S-OJT and work analysis has influenced policy makers across many different nations.
Ronald L. Jacobs, Ph.D. is Professor of Human Resource Development, University of Illinois at Urbana-Champaign, and is principal of RL Jacobs & Associates. Ron has written many articles and book chapters, and has authored or edited six books. Ron is emeritus professor at The Ohio State University. In his academic role, Ron has prepared over 300 practitioners and 40 professors and researchers globally.Among Ron’s areas of research are learning and performance, workforce development, and knowledge work. His writings on workforce development have helped defined the term and the questions it seeks to address. Ron is known for coining the term structured on-the-job training (S-OJT), and is the author of Structured On-the-Job Training: Unleashing Employee Expertise in the Workplace, the most comprehensive guide about this training approach. Ron has served as editor of Human Resource Development Quarterly, the major journal of the field, and has received numerous recognitions and awards for his research contributions, including awards from ASTD and the Academy of Human Resource Development. He was inducted in the International Adult and Continuing Education (IACE) Hall of Fame for his contributions to learning and performance. The International Federation of Training and Development Organizations has honored Ron for his research related to knowledge work. Ron has extensive consulting experience in global organizations and government agencies. In addition, Ron works with small and medium-sized companies in his home state of Illinois, through the Illinois Manufacturing Excellence Center. Ron’s work on S-OJT and work analysis has influenced policy makers across many different nations.
Part I – Introduction to Work Analysis
Chapter One: Defining Work Analysis
Chapter Two: Human Resource Development and Work Analysis
Chapter Three: Work Analysis Roles and Process
Chapter Four: Structures of Work
Part II – Work Analysis Techniques
Chapter Five: Job Analysis and the DACUM Process
Chapter Six: Task Analysis
Chapter Seven: Occupational Analysis
Chapter Eight: National Occupational Standards
Chapter Nine: Critical Incident Technique
Chapter Ten: Work Processes Analysis
Chapter Eleven: Individual Competencies
Chapter Twelve: Conducting a Competency Analysis
Part III – Using Work Analysis Information
Chapter Thirteen: Task Statements and Training Design
Chapter Fourteen: Structured On-the-Job Training Modules
Chapter Fifteen: Performance Support Guides
Chapter Sixteen: Performance Rating Scales
Chapter Seventeen: Competency Assessment and Development
Part IV. Future Perspectives
Chapter Eighteen: Knowledge Work and Digital Talent
Chapter Nineteen: Future Directions of Work Analysis
Appendix A
Structured on-the-job training (S-OJT) module of a knowledge-based task
| Erscheint lt. Verlag | 10.1.2019 |
|---|---|
| Zusatzinfo | XVII, 284 p. 54 illus. |
| Verlagsort | Cham |
| Sprache | englisch |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management |
| Schlagworte | business process improvement • Business Process Re-engineering • Change Management • competency development • DACUM • Job Analysis • occupational analysis • Performance Management • Process analysis • SOJT • Structured On-the-Job Training • System Theory • task analysis • work analysis • workflow analysis • Work Processes |
| ISBN-10 | 3-319-94448-7 / 3319944487 |
| ISBN-13 | 978-3-319-94448-7 / 9783319944487 |
| Haben Sie eine Frage zum Produkt? |
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