Cosmopolitan Managers (eBook)

Santiago Iñiguez de Onzoño has been Dean of IE Business School in Madrid for ten years. Iñiguez became Dean of IE in 2004. Under his leadership, IE has been transformed from a highly regarded Spanish business school into a world-beating educational institution. BusinessWeek ranks IE's one-year MBA as the best in Europe and the Financial Times ranks its online MBA as first in the World. Iñiguez is also the President of the IE University, a young university founded by IE Business School in 2007, based on innovative principles of learning and implementing a new model of higher education with a global mission.

Dedication 6
Foreword: The Future of Leadership Development 8
The Most Needed Leadership Capabilities for Our VUCA World 9
Best Approaches to Produce the New Capabilities and Foster Successful Transfer to the Workplace 10
Anchored in the Business Context and Reflects Reality 11
Evidence-Based Learning Practices 11
Blended Learning 11
Individualized Development Journeys 12
Digital Learning 12
Driven by the Organization 12
Measuring Leadership Development ROI 13
The Importance of This Book 13
Preface 16
Acknowledgments 20
Contents 24
About the Author 26
Notes 27
List of Figures 28
Part I: In-Company Executive Education and Development 29
1: Human Resource Management and Leadership Development 30
1.1 Are Happy Days Here Again? 30
1.2 HR Management Will Become the Hottest Ticket in the C-Suite 32
1.3 Successful Companies Embrace Change 35
1.4 The Emergence of a New Type of Leader: The Cosmopolitan Manager 38
1.5 The Qualities of Leadership 39
1.6 Management Is About Leading People 41
1.7 Is Executive Education Profitable? A Conversation with Kai Peters 42
Notes 44
2: Executive Education Examined 46
2.1 Executive Education Providers’ Value Proposal 46
2.2 Do We Need a Copernican Revolution in Executive Education? 49
2.3 A New Species Is Born: FT | IE Corporate Learning Alliance 53
2.4 Organizational Knowledge: A Company’s Most Valuable Asset 60
Notes 62
3: The Managerial Lifecycle 65
3.1 The Millennial Spirit 65
3.2 The Early Stages of a Career 66
3.3 Mid-Career: Crisis Time? 71
3.4 Planning the Second Half of a Career 75
Notes 78
4: Blending Technology and Learning 80
4.1 A Paradigm Shift 80
4.2 The Comparative Advantages of Blended Learning 83
4.3 Is Content Still King? 85
4.4 The Teacher’s Role Will Remain Key 87
4.5 The Robots Are Coming 89
4.6 Taking MOOCs Seriously 95
Notes 98
5: Measuring the Impact of Executive Learning 101
5.1 Looking for an ROI from Executive Education 101
5.2 Assessing the Impact of Education on an Individual 103
5.2.1 Level One 103
5.2.2 Level Two 104
5.2.3 Level Three 104
5.2.4 Level Four 105
5.3 From Individual Assessment to Corporate Results 107
5.4 Assessing the Performance of Corporate Learning Units 109
5.5 Corporate Learning Meets Accreditation: CLIP 110
5.6 The Future of Open Programs: Dominique Turpin, Dean of IMD 113
Notes 115
6: Attracting, Developing, and Retaining Talent 117
6.1 The Online Recruitment Revolution 117
6.2 What a Candidate’s World of Warcraft Skills Says About Their Suitability for a Position 122
6.3 The Fine Art of Delivering Negative Feedback 126
Notes 131
7: Challenges and Opportunities of Implementing Diversity and Inclusion 133
7.1 Embracing Diversity Enhances Leadership Skills 133
7.2 Diversity Policies: Stop Flirting and Commit 137
7.3 Real Diversity Is About Bringing Together People with Different World Views 140
7.3.1 Demographic Diversity 142
7.3.2 Diversity Reflected Through Values and Personality 143
7.4 Managing Diversity Is a Process of Permanent Evolution 145
Notes 149
Part II: Growing Cosmopolitan Managers 152
8: Creating Learning Communities 153
8.1 Why Friendship Has a Big Role to Play at Work 153
8.2 When It Comes to Making Friends at Work, Take Aristotle’s Advice 158
8.3 Corporate Alumni: An Oxymoron? 163
8.4 Corporate Universities: The Case of Mazars 167
Notes 171
9: Management and the Humanities 173
9.1 Don’t Knock the Humanities 173
9.2 Taste and Management Skills 175
9.3 Strategic Intent and Moby Dick 177
9.4 What King Lear Can Teach Us About Family Businesses 180
9.5 Meditation as a Way to Achieving Balance 184
9.6 Developing a Cosmopolitan Attitude 185
9.7 What Makes a Great Manager: Idealism or Pragmatism? 187
Notes 189
10: Creating a Virtuous Learning Environment 191
10.1 Is Teamwork Overvalued? 191
10.2 Developing an Entrepreneurial Mindset 195
10.3 Mentors and Sponsors 199
10.4 The IBM Mentorship Program 202
Notes 204
11: Nurturing Management Virtues 207
11.1 Leadership Virtues and Management Workouts 207
11.2 Call It Presence, Call It Gravitas: Just Be Yourself 209
11.3 Look to the Future: Increase Your Empathy 213
11.4 Sense and Sensibility in Management 217
11.5 Get into Shape Socially 219
11.6 A Proven Technique for Reducing Stress at Work 221
Notes 222
12: Talent Management and Sustainable Companies 225
12.1 How Transparent Should a Company Be? 225
12.2 Building Our Own Personal Narrative 230
12.3 Is Retirement Still an Option? 234
12.4 The Good Life 237
Notes 242
13: Epilogue: Earthly Paradises and Satisfaction at Work 244
Notes 247
Index 248