Project Management Case Studies

Harold Kerzner, Ph.D., is Senior Executive Director for Project, Program and Portfolio Management at International Institute of Learning, Inc. (IIL), a global learning solutions company that conducts training for leading corporations throughout the world.

Preface. 1. PROJECT MANAGEMENT METHODOLOGIES. Lakes Automotive. Ferris HealthCare, Inc. Clark Faucet Company. 2. IMPLEMENTATION OF PROJECT MANAGEMENT. Kombs Engineering. Williams Machine Tool Company. Wynn Computer Equipment (WCE). The Reluctant Workers. Hyten Corporation. Macon, Inc. Continental Computer Corporation. Goshe Corporation. Acorn Industries. MIS Project Management at First National Bank. Cordova Research Group. Cortez Plastics. L. P. Manning Corporation. Project Firecracker. Philip Condit and Boeing 777: From Design and Development to Production and Sales. AMP of Canada (A). AMP of Canada (B) (see handout provided by instructor). AMP of Canada (C) (see handout provided by instructor). Lipton Canada. Riverview Children's Hospital. The Evolution of Project Management at Quixtar. 3. PROJECT MANAGEMENT CULTURES. Como Tool and Die (A). Como Tool and Die (B). Apache Metals, Inc. Haller Specialty Manufacturing. The NF3 Project: Managing Cultural Differences. An International Project Manager's Day (A). An International Project Manager's Day (B). (see handout provided by instructor). An International Project Manager's Day (C). (see handout provided by instructor). An International Project Manager's Day (D). (see handout provided by instructor). Ellen Moore: Living and Working in Korea. Ji'nan Broadcasting Corporation. 4. PROJECT MANAGEMENT ORGANIZATIONAL STRUCTURES. Quasar Communications, Inc. Jones and Shephard Accountants, Inc. Fargo Foods. Government Project Management. Falls Engineering. White Manufacturing. Martig Construction Company. Mohawk National Bank. 5. NEGOTIATING FOR RESOURCES. Ducor Chemical. American Electronics International. The Carlson Project. 6. PROJECT ESTIMATING. Capital Industries. Polyproducts Incorporated. Small Project Cost Estimating at Percy Company. Cory Electric. Camden Construction Corporation. 7. PROJECT PLANNING. Greyson Corporation. Teloxy Engineering (A). Teloxy Engineering (B). Payton Corporation. Spin Master Toys (A): Finding a Manufacturer for E-Chargers. Spin Master Toys (B): A New E-Chargers' Supplier. (see handout provided by instructor). Spin Master Toys (C): Keeping E-Chargers' Wings on. (see handout provided by instructor). 8. PROJECT SCHEDULING. Crosby Manufacturing Corporation. 9. PROJECT EXECUTION. The Blue Spider Project. Corwin Corporation. Quantum Telecom. The Trophy Project. Concrete Masonry Corporation. Margo Company. Project Overrun. The Automated Evaluation Project. The Rise, Fall, and Resurrection of Iridium: A Project Management C Perspective. Missing Person--Peter Leung. Zhou Jianglin, Project Manager. 10. CONTROLLING PROJECTS. The Two-Boss Problem. The Bathtub Period. Ford Motor Co.: Electrical/Electronic Systems Engineering. 11. PROJECT RISK MANAGEMENT. The Space Shuttle Challenger Disaster. The Space Shuttle Columbia Disaster. Packer Telecom. Luxor Technologies. Altex Corporation. Acme Corporation. 12. CONFLICT MANAGEMENT. Facilities Scheduling at Mayer Manufacturing. Scheduling the Safety Lab. Telestar International. The Problem with Priorities. 13. MORALITY AND ETHICS. The Tylenol Tragedies. 14. MANAGING SCOPE CHANGES. Denver International Airport (DIA). 15. WAGE AND SALARY ADMINISTRATION. Photolite Corporation (A). Photolite Corporation (B). Photolite Corporation (C). Photolite Corporation (D). First Security Bank of Cleveland. Jackson Industries. 16. TIME MANAGEMENT. Time Management Exercise. 17. INDUSTRY SPECIFIC: CONSTRUCTION. Robert L. Frank Construction Company. The Lyle Construction Project. Hong Kong and Shanghai Banking Corporation Limited: Hong Kong Bank Headquarters (A). Hong Kong and Shanghai Banking Corporation Limited: Hong Kong. Bank Headquarters (B). (see handout provided by instructor). Hong Kong and Shanghai Banking Corporation Limited: Hong Kong. Bank Headquarters (C). (see handout provided by instructor). Hong Kong and Shanghai Banking Corporation Limited: Hong Kong. Bank Headquarters (C1). (see handout provided by instructor). Index.