Adding Prestige to Your Portfolio - Drew Boyd

Adding Prestige to Your Portfolio

How to Use the Creative Luxury Process to Develop Products Everyone Wants

(Autor)

Buch | Hardcover
216 Seiten
2021
Kogan Page Ltd (Verlag)
978-1-78966-611-3 (ISBN)
119,95 inkl. MwSt
Create high-end products that attract new customers with this step-by-step approach that maps principles of creativity and luxury to the stages of the customer buying journey.
Expand your existing portfolio by using the creative luxury process to elevate specific products and provide greater value to customers.

Contrary to popular belief, luxury is a well-defined code that can be reapplied to any other product or service to enhance its value. Adding Prestige to Your Portfolio reveals how non-luxury companies can apply the principles of luxury and creativity to transition parts of their portfolio to luxury status.

Adding Prestige to Your Portfolio describes how companies can elevate any product or service at each step of the customer buying journey (awareness, search and compare, purchase, use, advocate). By applying the creativity technique Closed World Principle, readers can determine which luxury benefits (security, fun, self-respect, self-fulfillment, accomplishment, recognition, relationships or belonging) would best map to their product or service and garner the greatest business impact at that particular stage of the customer buying journey.

Illustrated with examples from industries as diverse as healthcare and industrial equipment, Adding Prestige to Your Portfolio shows companies how to borrow the elements of luxury and sprinkle them throughout the customer experience in order to strengthen loyalty and increase their appeal to potential new customers. Online resources include sample syllabi, templates to aid in application of framework, case studies and discussion questions.

Drew Boyd is Associate Professor of Marketing and Innovation at the University of Cincinnati in Mason, Ohio. He trains, consults and speaks on the topics of innovation, persuasion and marketing strategy at Macy's, Toyota and Procter & Gamble. He spent 17 years at Johnson & Johnson in marketing, mergers and acquisitions, and international development, where he also earned his first of five patents for medical devices. His work has been featured in business publications such as The Wall Street Journal, Bloomberg, Industry Week, Psychology Today, and Strategy+Business.

Chapter - 01: The Luxury Opportunity – Upscale and Grow;
Chapter - 02: Switching on Luxury – The Tools of Creative Luxury;
Chapter - 03: Transforming a Product or Service to Luxury;
Chapter - 04: Transforming the Shopping and Buying Experience;
Chapter - 05: Transforming the Usage Experience;
Chapter - 06: Transforming the Post-Purchase Experience;
Chapter - 07: Driving Prestige into Your Culture;
Chapter - 08: Conclusion;

"A step-by-step guide for adding prestige to products to draw attention, attract customers and drive sales."

"Consumers, even in a rocky retail environment, are always looking for that special experience that transcends the day-to-day minutiae of their world, and makes it magical. Even small luxury product and experiences matter, and are something consumers will spend more for. This should be mandatory reading for businesses looking to grow their market share by elevating their offering."

"Inspires the reader to tackle the ingredients of innovation and turn any product or a service into something unique. I suggest this reading not only to innovative thinkers interested in luxury, but also to all the managers and entrepreneurs looking for disruptive insights into customer experience innovation."

"We've always known that creativity templates have many applications. But the next step is to tailor it to specific fields. Creativity is a general topic that can be used in many fields, but a specific connection between creativity and the selected field has to be investigated, defined and tested. Drew's latest book is the first successful attempt: it takes this idea further by mashing up creativity templates with luxury templates. I have no doubt this will pave the way for other "mergers" and open up completely new avenues. But, most importantly, anyone who wants to innovate inside the luxury or prestige goal can find useful techniques and many examples how it can be done."

Erscheinungsdatum
Verlagsort London
Sprache englisch
Maße 162 x 240 mm
Gewicht 555 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 1-78966-611-2 / 1789666112
ISBN-13 978-1-78966-611-3 / 9781789666113
Zustand Neuware
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