Performance Measurement and Management Control

Marc J. Epstein was, until 2014, Distinguished Research Professor of Management at Jones Graduate School of Business at Rice University in Houston, Texas. Prior to joining Rice, Dr. Epstein was a professor at Stanford Business School, Harvard Business School, and INSEAD (European Institute of Business Administration). In both academic research and managerial practice, Dr. Epstein is considered one of the global leaders in the areas of innovation, sustainability, social impact, governance, performance measurement and accountability in both corporations and not-for-profit organizations. He is the author of more than twenty books and well over 200 professional papers that have won numerous top academic, professional, and business awards. Dr. Epstein currently provides seminars, executive courses, consulting, and presentations to senior managerial and academic audiences throughout the world.  Frank H.M. Verbeeten is Professor of Accounting at the University of Amsterdam Business School, and the Honorary Professor of Management Accounting for IMA in Europe. He is the program director of the Post Master Accountancy program, and the vice-program director of the Executive Master in Finance & Control program. Frank graduated with a Master of Science in business economics (Tilburg University, 1993) and a Master of Business Administration (University of South Carolina, 1993). He earned his PhD from Tilburg University in 2002. From 1994 until 2002, he worked as a consultant in financial management (senior manager) at Deloitte. Prior to (re)joining the University of Amsterdam, Frank was on the faculty of Nyenrode Business Universiteit, RSM Erasmus University, Utrecht University and Vrije Universiteit Amsterdam. Frank’s research is on the use of management control systems in public sector organizations and intangible asset intensive organizations; in addition, he focuses on the role of the finance function in organizations. His research is published in journals such as Organization Studies, International Journal of Research in Marketing, The Accounting Review, Management Accounting Research (best paper award in 2014), and Accounting, Auditing and Accountability Journal.  Sally K. Widener is the Director of the School of Accountancy and a Trevillian Distinguished Professor at Clemson University. She earned her PhD from the University of Colorado at Boulder in 1999. Prior to joining Clemson University in 2013, Sally was on the faculty at the Jones Graduate School of Business at Rice University (2001 - 2013) and at Colorado State University (1999 – 2001), and she has held a continuing position as visiting professor at Nyenrode Business Universiteit in The Netherlands since 2009. Sally’s research investigates how management control systems affect employee behaviors. She has published in leading academic journals including Accounting, Organizations and Society, The Journal of Accounting Research, and the Journal of Operations Management. She is an editor at The Journal of Management Accounting Research and an associate editor at The European Accounting Review. She has received numerous teaching awards and the David Solomons Prize from Management Accounting Research for the best paper published in 2006. Prior to earning her Ph.D. she was a senior auditor with Price Waterhouse and worked in various internal audit and controllership positions with a Fortune 500 company. She is a Certified Public Accountant (state of Texas) and a Certified Internal Auditor.

PART I: Critical Management Challenges of Performance Measurement and Management Control 
Chapter 1. PERFORMANCE MEASUREMENT AND MANAGEMENT CONTROL: CHALLENGES FOR APPLICATIONS AND RESEARCH IN NEW SETTINGS; Marc J. Epstein 
PART II: Performance Measurement Instruments and Management Controls 
Chapter 2. DO THE MOTIVES FOR ADOPTION OF THE BALANCED SCORECARD AFFECT ITS DEVELOPMENT AND USE?; Paula M.G. van Veen-Dirks and Anne M. Lillis  
Chapter 3. INTERNAL CONTROLS, DECENTRALIZATION, AND PERFORMANCE; Antonio Davila, Mahendra Gupta and Richard J. Palmer  
Chapter 4. STRATEGY AND ORGANISATIONAL PERFORMANCE: THE ROLE OF RISK MANAGEMENT SYSTEM DEVELOPMENT; Darja Peljhan, Danijela Miloš Sprčić and Mojca Marc  
Chapter 5. INTEGRATED REPORTING AND SUSTAINABILITY REPORTING:
A GLOBAL ASSESSMENT; Belverd E. Needles Jr., Marian Powers, Mark L. Frigo and Anton Shigaev  
Chapter 6. THE ROLE OF BUSINESS INTELLIGENCE IN THE PRODUCTION, TRANSMISSION AND RECEPTION OF PERFORMANCE MEASURES: A CASE STUDY; Andrea Nespeca and Maria Serena Chiucchi  
Chapter 7. CONTROLLER ROLES: SCALE DEVELOPMENT AND VALIDATION; Sebastian P. L. Fourné, Daniel Guessow and Utz Schäffer 
PART III: Performance Measurement and Management Control: Specific Settings 
Chapter 8. MANAGERIAL CONTROL SYSTEMS IN FAMILY BUSINESS: STATE OF THE ART; Lucrezia Songini, Chiara Morelli and Paola Vola 
Chapter 9. ACCOUNTING FOR THE CONSTRUCTION OF RESEARCH QUALITY IN AUSTRALIA’S RESEARCH ASSESSMENT EXERCISE; Ann Martin-Sardesai and James Guthrie  
Chapter 10. PERFORMANCE MANAGEMENT IN HEALTH CARE: THE CASE OF BEST/WORST PERFORMERS THROUGH ADMINISTRATIVE DATA; Afsaneh Roshanghalb, Cristina Mazzali, Emanuele Lettieri, Anna Maria Paganoni