Measuring and Managing Operational Risk

Paola Leone is Professor of Banking and Finance at the Sapienza University of Rome, Italy, where she teaches Risk Management. Her main research interests are banking, capital markets, risk management, mutual guarantee institutions, Bank Recovery and Resolution Directive (BRRD). Pasqualina Porretta is Associate Professor in Banking and Finance at Sapienza University of Rome, Italy, where she teaches Risk Management in bank and insurance and derivatives. Her main research interests are risk measurement and management, capital regulatory framework, financial derivatives, credit guarantee institutions and microcredit. Mario Vellella is a Risk Manager with more than 10 years' distinguished experience in operational risk management within Poste Italiane, BancoPosta, Rome, Italy. His specific research interest areas are enterprise risk Management, process analysis, risk mitigation, risk mapping and evaluation for firm operating in different sectors (financial or non-financial sectors).

Chapter 1.- Introduction; Chapter 2.- Operational Risk Management: regulatory framework and operational impact Chapter 3.- Operational risk measurement: literature review; Chapter 4.- Integrated risk Measurement Approach. A case study; Chapter 5.- Almost conclusive thoughts: planning mitigation action.