Succeeding with Senior Management
Amacom (Verlag)
978-0-8144-3850-3 (ISBN)
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Senior managers speak the language of strategy. Project managers use the language of tasks and activities. These significantly different communication styles can lead to breakdowns and setbacks at project sites that are difficult to overcome, especially for the project manager. The key to working through this is communication--specifically communicating up. Succeeding with Senior Management explains how the project manager can bridge the gap and engage the upper ranks. By establishing relationships early on, understanding executives, and keeping them involved, project managers can win the support they need--which will be especially critical when problems arise. This all-inclusive communication guide that covers a wide range of industries explains how project managers can:* Navigate the company's political waters* Link the project to the business* Provide options and recommendations for major decisions* Use the right listening style* Involve the sponsor in resolving cross-functional problems* And more!Learn how to keep senior management involved with your project, motivated to push obstacles aside, and focused on a successful conclusion. When troubles arise--and they will--you'll be glad you kept them in the loop.
G. Michael Campbell, PMP (Houston, TX) has managed many large, global projects involving senior executives. He is the author of The Complete Idiot's Guide to Project Management and Communication Skills for Project Managers.
CONTENTS
CHAPTER 1: Understanding the Facts of Life for Executives 1
CHAPTER 2: Preparing the Leadership 13
CHAPTER 3: Questions Every Project Manager Really Needs Answered 25
CHAPTER 4: Establishing the Relationship and Managing Up the Organization 35
CHAPTER 5: Working with the Executive Sponsor to Understand the Project 41
CHAPTER 6: Reviewing the Stakeholder Analysis with Your Sponsor 53
CHAPTER 7: Listening Styles and How Using Them Effectively Helps You to Engage an Executive 61
CHAPTER 8: Your Attitude and Its Role in Engaging an Executive 71
CHAPTER 9: Preparing Sponsors for Their Role 79
CHAPTER 10: Clearly Establishing the Communication Channels to Stakeholders 87
CHAPTER 11: Creating Internal and External Communications with the Sponsor 97
CHAPTER 12: Using Deputies of Executives Effectively 109
CHAPTER 13: Executing Risk Mitigation Strategies and Executive Sponsor Support 117
CHAPTER 14: Addressing Scope with the Sponsor 127
CHAPTER 15: Providing Options and Recommendations for Key Decisions 135
CHAPTER 16: Communicating Problems and Issues with the Sponsor 145
CHAPTER 17: Communicating with Operations Using the Sponsor 153
CHAPTER 18: Using the Sponsor to Gain Operations Support 161
CHAPTER 19: Getting Help with Cross-Functional Issues 169
CHAPTER 20: Navigating the Political Waters 179
CHAPTER 21: Engaging Senior Managers When You Have a Multinational, Cross-Cultural Project 189
CHAPTER 22: Handling Competition with Other Initiatives 197
Notes 205
Index 207
| Erscheinungsdatum | 18.08.2017 |
|---|---|
| Sprache | englisch |
| Maße | 152 x 229 mm |
| Gewicht | 308 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb |
| Wirtschaft ► Betriebswirtschaft / Management ► Projektmanagement | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| ISBN-10 | 0-8144-3850-4 / 0814438504 |
| ISBN-13 | 978-0-8144-3850-3 / 9780814438503 |
| Zustand | Neuware |
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