Managing Workplace Diversity and Inclusion

Rosemary (Lowe) Hays-Thomas is Professor Emerita at the University of West Florida in Pensacola, where she developed the university’s first course in Workforce Diversity and was psychology department chair. She has published widely, consulted, and held elected office and fellow status in several psychology organizations. She also holds a lifetime certification as a Senior Professional in Human Resources and for many years was a licensed psychologist.

Part 1: Basic Concepts, Tools, and Information 1. Diversity and Inclusion in Organizations: Basic Concepts 2. Conceptualizing and Measuring Difference Part 2: People and Organizations: Structure and Process 3. Privilege, Social Construction, Attribution, and Fairness 4. Organizational Structure and the Problem of Pay In-Equity 5. Identities: Who We Are, and Why That Matters 6. The Big Three: Stereotypes, Prejudice, and Discrimination Part 3: Applications 7. Diversity, Inclusion, and the Law 8. Making the Most of Diversity in Teams 9. Sex, Gender, and Work 10. Race, Ethnicity, and Work 11. Sexual Orientation and Work 12. Religion, Age, Ability, Appearance, Weight, Social Class, and Work Part 4: Finding Solutions 13. Building Diversity Competence for Individuals 14. Building Organizational Diversity Competence through Organization Development