Nina Seppala is Director of Studies at the Department of Management Science and Innovation, University College London. She has a PhD in Business Studies from University of Warwick and previously worked for the United Nations and International IDEA in the areas of democracy promotion and preventive diplomacy. Her research interests are in strategy in non-profits, boundaries of corporate responsibility, and business and human rights. Paul Griseri is Head of the Department of Business and Management at Middlesex University Business School. Prior to this he has taught management at all levels, from first line management through to MBA, and he has worked in a range of institutions, most recently at University College London. Paul is co-editor of the journal Philosophy of Management, and has published several books and articles on subjects related to this area. He has also trained a large number of professional managers both in formal education and through in-house organisation development programmes.

Introduction
Part One: Frameworks
Chapter One: Understanding corporate social responsibility
Chapter Two: Stakeholder management
Chapter Three: Theories of ethics
Chapter Four: Environmental ethics
Integrative Case Study 1.1: Walking the Walk: Putting Social Responsibility into Action at The White Dog Café
Integrative Case Study 1.2: GlaxoSmithKline and Developing Country Access to Essential Medicines
Part Two: Contexts
Chapter Five: The behavioural context
Chapter Six: Ethics and corporate social responsibility in a global context
Chapter Seven: The business of human rights
Chapter Eight: Civil society organizations
Integrative Case Study 2.1: Microsoft's Partnership with UNHCR: Pro Bono Publico?
Integrative Case Study 2.2: IKEA's Social and Environmental Responsibility Initiatives
Part Three: Processes
Chapter Nine: Governing organizations
Chapter Ten: Auditing and reporting social performance
Chapter Eleven: Managing ethics internally
Chapter Twelve: Responsibility in managing people and operations
Chapter Thirteen: Environmental responsibility
Chapter Fourteen: Giving back to society
Integrative Case Study 3.1: Red Bull or Black Devil?
Integrative Case Study 3.2: Starbucks Corporation: Building a Sustainable Supply Chain
Integrative Case Study 3.3: Lifebuoy 'Swasthya Chetna': Unilever's Social Marketing Campaign
Integrative Case Study 3.4: John Mackey and Whole Foods Market
Integrative Case Study 3.5: The Human Face of HIV/Aids