BiSL® - A Framework for Business Information Management - 2nd edition (eBook)

Foreword 6
CHAPTER 1 Introduction 14
1.1 Background 14
1.2 Business information management 16
1.3 Objectives of this book 17
1.4 Structure of the book 17
CHAPTER 2 Positioning of business information management 20
2.1 Management domains 20
2.2 Positioning of business information management 21
2.3 The nature of business information management 23
CHAPTER 3 The BiSL framework 32
3.1 The framework for business information management 32
3.2 Structure of the BiSL framework 34
3.3 Connection of the process clusters 36
CHAPTER 4 Use management cluster – The daily management processes 38
4.1 Introduction 38
4.2 End user support 40
4.3 Business data management 45
4.4 Operational supplier management 50
CHAPTER 5 Functionality management cluster – maintenance and renovation 54
5.1 Introduction 54
5.2 Specify information requirements 56
5.3 Design non-automated information systems 63
5.4 Prepare transition 67
5.5 Review and testing 72
CHAPTER 6 The connecting processes (1) – Operational level 78
6.1 Introduction 78
6.2 Change management 78
6.3 Transition management 86
CHAPTER 7 The management processes cluster 92
7.1 Introduction 92
7.2 Planning and resource management 97
7.3 Financial management 101
7.4 Demand management 107
7.5 Contract management 111
CHAPTER 8 Information strategy cluster 118
8.1 Introduction 118
8.2 Establish information chain developments 120
8.3 Establish business process developments 125
8.4 Establish technological developments 129
8.5 Information lifecycle management 134
8.6 Information portfolio management 138
CHAPTER 9 I-organization strategy cluster 146
9.1 Introduction 146
9.2 Strategic supplier management 147
9.3 Strategic user relationship management 153
9.4 Strategic information partner management 159
9.5 Define I-organization strategy 164
CHAPTER 10 Connecting processes (2) – strategic level 170
10.1 Introduction 170
10.2 Information coordination 171
CHAPTER 11 Use and implementation of BiSL 178
11.1 Introduction 178
11.2 Implementation and organization 180
11.3 The organization 181
11.4 The final result 182
APPENDIX 1 The BiSL process framework 184
APPENDIX 2 Explanation of the process diagrams 186
APPENDIX 3 List of terms 188
APPENDIX 4 Bibliography 192
Index 196