Protection Officer Training Manual (eBook)

Cover 1
Copyright Page 5
Contents 8
Contributing Authors 10
Introduction 13
Code of Ethics 15
Chapter Summary Review 17
Unit One 30
Chapter 1. The Evolution of Asset Protection and Security 31
Unit Two 50
Chapter 2. Field Notes and Report Writing 51
Chapter 3. Observation Skills and Memory 57
Chapter 4. Patrol Principles 62
Chapter 5. Safety and the Protection Officer 71
Chapter 6. Traffic Control 75
Chapter 7. Crowd Control 79
Unit Three 86
Chapter 8. Physical Security Applications 87
Chapter 9. Alarm System Fundamentals 98
Chapter 10. Central Alarm Stations and Dispatch Centers 104
Chapter 11. Access Control 107
Unit Four 114
Chapter 12. Introduction to Computer Security 115
Chapter 13. Information Security 123
Unit Five 128
Chapter 14. Explosive Devices, Bomb Threats, and Search 129
Chapter 15. Fire Prevention, Detection, and Response 135
Chapter 16. Hazardous Materials 140
Chapter 17. Protection Officers and Emergency Response: Legal and Operational Considerations 144
Unit Six 150
Chapter 18. Strikes, Lockouts, and Labor Relations 151
Chapter 19. Workplace Violence 156
Chapter 20. Employee Dishonesty and Crime in Business 160
Chapter 21. Substance Abuse 166
Unit Seven 176
Chapter 22. Effective Communications 177
Chapter 23. Crisis Intervention 182
Chapter 24. Security Awareness 187
Chapter 25. Environmental Crime Control Theory 190
Unit Eight 198
Chapter 26. Operational Risk Management 199
Chapter 27. Emergency Planning and Disaster Control 204
Chapter 28. Terrorism 209
Chapter 29. Counterterrorism and VIP Protection 214
Chapter 30. Weapons of Mass Destruction: The NBC Threats 224
Unit Nine 228
Chapter 31. Crime Scene Procedures 229
Chapter 32. Foundations for Surveillance 233
Chapter 33. Interviewing Techniques 236
Chapter 34. Investigation: Concepts and Practices for Security Professionals 239
Unit Ten 254
Chapter 35. Legal Aspects of Security 255
Chapter 36. Protection Officer Law (U.S.) 260
Chapter 37. Protection Officer Law (Canadian) 265
Unit Eleven 270
Chapter 38. Use of Force 271
Chapter 39. Defensive Tactics and Officer Safety 282
Chapter 40. Apprehension and Detention Procedures 288
Unit Twelve 294
Chapter 41. Public Relations 295
Chapter 42. Police and Security Liaison 302
Chapter 43. Ethics and Professionalism 311
Appendix 315