Digital Solutions

Olivier Serrat researches the field of organizational leadership at The Chicago School of Professional Psychology. He spearheaded knowledge management at the Asian Development Bank from 2008–2012 and for two consecutive years—2011 and 2012—earned ADB an Asian Most Admired Knowledge Enterprises award. He is the author of Leading Solutions: Essays in Business Psychology (2021), Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance (2017), and Learning in Development (2010). Olivier produced Guidelines for Knowledge Partnerships (2011) and ADB: Reflections and Beyond (2010). He has written hundreds of articles and developed multiple initiatives to energize organization, people, knowledge, and technology for learning. In consideration of the volatility, uncertainty, complexity, and ambiguity of general conditions and situations in the twenty-first century, Olivier sees that we must—beyond preoccupation with leadership styles—learn to lead in new ways of organizing. At the intersection of complexity leadership, metagovernance, and sensemaking, Olivier investigates how to lead organizations of the future.

1.Information and Communication Technology in Organizations: An Evolutionary Perspective.- 2.Information and Communication Technology in Organizations: Impacts and Implications.- 3.Information and Communication Technology in Organizations: Powering Agile-Friendly Leadership.- 4.Leading in the Digital Age.- 5.Planning and Driving a Digital Strategy.