Reflective Supervision

Dr Neil Thompson is an independent writer, educator and adviser. He has previously held full or honorary professorships at four UK universities and is now a sought-after trainer, consultant and conference speaker. Sadly, since the publication of the first edition of this manual, Peter Gilbert has passed away. Peter had a highly successful career, initially in the army followed by 27 years' service in local government social services as a practitioner/manager and senior manager, rising to the level of Operations Director for Staffordshire County Council and then Director of Social Services for Worcestershire. Following this he became Professor of Social Work and Spirituality at Staffordshire University where he was involved in giving spirituality a higher profile in relation to mental health and social care more broadly. In the latter years of his career he worked as an independent consultant in social and health care, while also serving as visiting professor at the University of Worcester. Peter held a Master's in Modern History from Balliol College, Oxford, a Master's in Social Work from the University of Sussex and an MBA from Roffey Park Management Institute/University of Sussex.

Introduction

Part One: Setting the context

Reflective supervision
What is ‘Human resource development’?
Lifelong learning
Investing in people
Making supervision work
Troubleshooting
What about the supervisor’s development?
Conclusion

Part Two: The exercises

Introduction

A note on timing
Exercise 1: Experiences of supervision
Exercise 2: Induction
Exercise 3: Preparing for supervision
Worksheet 1: Preparing for supervision
Exercise 4: Beginnings and endings
Worksheet 2: Beginnings and endings
Exercise 5: Giving feedback
Worksheet 3: Giving feedback
Exercise 6: Helping people learn
Exercise 7: Hopes and fears
Worksheet 4: Hopes and fears (part 1)
Exercise 8: Giving support
Exercise 9: Mediation
Exercise 10: Problems in supervision
Exercise 11: Destructive processes in supervision
Worksheet 5: Destructive processes in supervision
Exercise 12: Quotes
Worksheet 6: Quotes
Exercise 13: The balance of support and challenge
Exercise 14: Good management vs bullying
Exercise 15: The four elements of supervision
Exercie 16: Recording supervision
Handout 1: Recording supervision
Handout 1: Recording supervision (Presenter’s version)
Worksheet 7: Recording supervision
Exercise 17: Managing poor performance
Worksheet 8: Managing poor performance
Exercise 18: Promoting anti-discriminatory practice
Worksheet 9: Promoting anti-discriminatory practice
Exercise 19: Devleoping reflective practice
Worksheet 10: Developing reflective practice
Exercise 20: Avoiding the drama triangle
Handout 2: Avoiding the drama triangle
Worksheet 11: Avoiding the drama triangle

Part Three: Conclusion
Conclusion
Appendix
Slides
Worksheets
Handouts