Brilliant Communication Skills - Gill Hasson

Brilliant Communication Skills

What the best communicators know, do and say

(Autor)

Buch | Softcover
192 Seiten
2011
Pearson Education (Verlag)
978-0-273-76174-7 (ISBN)
16,95 inkl. MwSt
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Learn and practice the powerful skills of good communication to get the very best from relationships both at work and home.



Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want.

Gill Hasson is an associate tutor at the University of Sussex. She is also a freelance trainer and delivers courses for voluntary organisations, schools, parents and social workers, covering topics including assertiveness, confidence building and communication skills at work. Gill is a co-author of Bounce - use the power of resilience to live the life you want, (Pearson 2009) and 'How to be Assertive' (Pearson 2010) and also writes for magazines such as Psychologies and Natural Health.

Part 1

Chapter 1

What is communication? Knowing your communication style

Chapter 2

Confident communication

Chapter 3

Active listening and skilful questioning

Chapter 4

Reading between the lines; feelings, emotions and attitudes

Chapter 5

What to say, how to say it.

Chapter 6

Put it in writing



Part 2

Chapter 7

Putting it into practice

Erscheint lt. Verlag 6.12.2011
Reihe/Serie Brilliant Business
Sprache englisch
Maße 137 x 216 mm
Gewicht 300 g
Themenwelt Sachbuch/Ratgeber Beruf / Finanzen / Recht / Wirtschaft Bewerbung / Karriere
Sachbuch/Ratgeber Gesundheit / Leben / Psychologie Psychologie
ISBN-10 0-273-76174-9 / 0273761749
ISBN-13 978-0-273-76174-7 / 9780273761747
Zustand Neuware
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