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Effective Negotiation

From Research to Results

, (Autoren)

Buch | Softcover
430 Seiten
2019 | 4th Revised edition
Cambridge University Press (Verlag)
978-1-108-70129-7 (ISBN)
77,30 inkl. MwSt
Effective Negotiation is a practical and thematic approach to negotiation and mediation in professional contexts. It describes the key elements of negotiations and explains the core tasks involved in reaching an agreement.
The fourth edition of Effective Negotiation provides a practical and thematic approach to negotiation and mediation in professional contexts. Drawing on research and extensive teaching and practical experience, Fells and Sheer describe key elements of negotiations and explain the core tasks involved in reaching an agreement: information exchange, solution-seeking and concession management. This edition features a substantial revision and re-alignment of content, providing discussion of overarching themes and methodologies before moving to focused considerations of the underlying mechanics of negotiation. A new chapter on deadlocks provides detailed analysis of strategically managing and resolving deadlocked negotiations. In addition to the 'Negotiation in Practice' and 'Negotiation Skill Tips' boxes, chapters now include real-world case studies. An accessible, practical and strategic exploration of the complex mechanics and dynamics of negotiation, mediation and dispute resolution, Effective Negotiation remains an essential resource for students and professionals in business and management, law and human resource management.

Ray Fells is Professor in the Business School at the University of Western Australia, Perth. Noa Sheer is a lecturer and doctoral candidate in the School of Business at the University of New South Wales, Sydney and the owner of Sheer Negotiations.

1. Why isn't negotiation straightforward?; 2. Negotiators are people, not robots; 3. Establishing what can be achieved by negotiating; 4. Strategically managing the negotiation process; 5. Differentiation: managing the exchange of information; 6. Exploration: finding a better outcome; 7. Exchange: getting the other party to agree; 8. Strategically managing deadlocks; 9. Overcoming deadlocks through mediation; 10. Negotiation in practice: negotiators building bridges on behalf of others; 11. Negotiation in practice: managing negotiations in the workplace; 12. Negotiation in practice: managing business negotiations; 13. Cross-cultural negotiations: much the same but different; 14. Conclusion: becoming an effective negotiator.

Erscheinungsdatum
Zusatzinfo Worked examples or Exercises; 47 Tables, black and white; 6 Halftones, color; 7 Halftones, black and white; 45 Line drawings, black and white
Verlagsort Cambridge
Sprache englisch
Maße 175 x 247 mm
Gewicht 770 g
Themenwelt Recht / Steuern EU / Internationales Recht
Recht / Steuern Privatrecht / Bürgerliches Recht Zivilverfahrensrecht
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 1-108-70129-9 / 1108701299
ISBN-13 978-1-108-70129-7 / 9781108701297
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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