Food Service Manual for Health Care Institutions

Ruby P. Puckett, MA, RD, FCSI, CFE is program director of Dietary Manager Training in the division of continuing education at the University of Florida, Gainesville. She is president of Foodservice Management Consultants and the recipient of the Marjorie Hulsizer Copher award, the highest honor bestowed on an individual RD by the American Dietetic Association.

Figures, Tables, and Exhibits. Foreword. Preface. Acknowledgments. About the Author. Introduction. Chapter 1. Food Service Industry: An Overview. Part One. Management of the Food Service Department Chapter 2. Leadership: Managing for Change. Chapter 3. Marketing. Chapter 4. Quality Management. Chapter 5. Planning and Decision Making. Chapter 6. Organization and Time Management. Chapter 7. Communication. Chapter 8. Human Resource Management. Chapter 9. Clinical Nutrition Care Management. Chapter 10. Management Information Systems. Appendix 10.1. Glossary of Computer Terms for Food Service Operators. Chapter 11. Control Function and Financial Management. Part Two. Operation of the Food Service Department Chapter 12. Environmental Issues and Waste Management. Chapter 13. Food Safety, Sanitation, and Hazard Analysis Critical Control Points. Chapter 14. Safety, Security, and Emergency Preparedness. Chapter 15. Menu Planning. Chapter 16. Product Selection. Chapter 17. Purchasing. Chapter 18. Receiving, Storage, and Inventory Control. Chapter 19. Food Production. Appendix 19.1. A Culinary Glossary. Chapter 20. Distribution and Service. Chapter 21. Facility Design and Equipment Selection. Index.