Crisis Intervention Strategies

Richard Dick" James is a retired professor emeritus Crader Professor of Counseling at the University of Memphis. He was formerly a junior high school counselor and Title III Innovative Education program director in Mattoon, Illinois. He is a licensed psychologist and licensed professional counselor health service provider and supervisor in Tennessee. He is also a National Certified Counselor and Nationally Certified School Counselor. He trains police officers for crisis intervention with the mentally ill and has provided advanced crisis intervention training for U.S. Border Patrol Peer support teams and consults on crisis intervention planning and techniques with schools, agencies, prisons and businesses." Julia Whisenhunt is a Professor of Counselor Education in the Department of Counseling, Higher Education and Speech-Language Pathology at the University of West Georgia (UWG). She holds licensure as a professional counselor (LPC) in the State of Georgia and she is also a National Certified Counselor (NCC) and a Certified Professional Counseling Supervisor (CPCS) in Georgia. She is trained as an Applied Suicide Intervention Skills Training (ASIST) facilitator and is a Disaster Mental Health Volunteer. She specializes in the areas of suicide, self-injury and crisis intervention. She co-authored the CRISIS INTERVENTION ETHICS CASEBOOK, which was published by the American Counseling Association, with Rick A. Myer and Richard K. James. Rick A. Myer is a licensed psychologist and has taught in Counselor Education programs at three different universities over the past 35 years. During that time, he served various administrative positions including department chair, doctoral program coordinator and director of a counseling lab. He was also awarded a creative teaching award and received the Highly Commended Award for an article from Emerald Literati Network Awards for Excellence. In addition to teaching, he has worked in several different settings including a general hospital, psychiatric hospital, residential treatment facility for sexually aggressive children and adolescents, private practice, non-profit agency and a college counseling center. His work included providing crisis intervention and consultation with management for an organization following the 9/11 terrorist attacks. He also has provided crisis intervention services or conducted debriefing following four mass shootings, including the recent Walmart shooting in El Paso TX.

Part I: BASIC TRAINING: CRISIS INTERVENTION THEORY AND APPLICATION.
1. Approaching Crisis Intervention.
2. Culturally Effective Helping.
3. The Intervention and Assessment Models.
4. Tools of the Trade.
5. Crisis Case Handling.
6. Telephone and Online Crisis Counseling.
Part II: HANDLING SPECIFIC CRISES: GOING INTO THE TRENCHES.
7. Posttraumatic Stress Disorder.
8. Crisis of Lethality.
9. Sexual Assault.
10. Partner Violence.
11. The Family in Crisis.
12. Personal Loss: Bereavement and Grief.
13. Crisis in Schools.
Part III: ON THE HOMEFRONT: CRISIS IN THE HUMAN SERVICES WORKPLACE.
14. Violent Behavior in Institutions.
15. Human Service Workers in Crisis: Burnout, Vicarious Traumatization, and Compassion Fatigue.
16. Disaster Response.
17. Chemical Dependency: The Crisis of Addiction (Online in MindTap).
18. Crisis/Hostage Negotiation (Online in MindTap).