Health Care Information Systems (eBook)

KAREN A. WAGER, DBA, is Professor and Associate Dean for Student Affairs at the Medical University of South Carolina in Charleston, SC, USA. She teaches management and health information systems to graduate students. FRANCES W. LEE, DBA, is Professor and Director of the Healthcare Simulation Center at the Medical University of South Carolina. She teaches graduate-level courses in health administration, health informatics, and health sciences. JOHN P. GLASER, PhD, is an Executive-in-Residence at Harvard Medical School Executive Education. He was previously a Senior VP of Population Health at Cerner Corporation, Chief Executive Officer of Siemens Health Services, and Chief Information Officer at Partners HealthCare.

Tables, Figures, and Exhibits xi

Preface xv

Acknowledgments xxi

The Authors xxiii

About the Companion Website xxv

PART ONE Foundational Concepts

1 Evolution of Health Care Information Systems in the United States 3

2 Electronic Health Record Systems 15

3 Role of HCIS in Improving Healthcare Delivery 39

4 Realizing the Digital Health Promise with Electronic Health Records 65

PART TWO Managing Health Care Information Systems

5 Health Care IT Strategic Planning 93

6 Health Care Information Technology Management 113

7 System Acquisition 143

8 System Implementation and Support 165

9 Assessing and Achieving Value in Health Care Information Systems 189

PART THREE Focused Topics

10 Engaging Patients and Consumers in Managing Their Health 215

11 Data Governance and Analytics 237

12 Privacy and Security 259

13 Emerging Technology Management 287

PART FOUR Case Studies and Supplemental Resources

14 Health IT Leadership Case Studies 309

Appendix A Overview of the Health Care IT Industry 347

Appendix B Sample Project Charter, Sample Job Descriptions, and Sample User Satisfaction Survey 357

Index 369